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For Companies At a Glance
- Tasks: Join our team to drive sales and manage client relationships through strategic research and lead generation.
- Company: Welocalize, a global leader in translation and localization, helps brands connect with audiences worldwide.
- Benefits: Enjoy remote work flexibility, a collaborative culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in the global market while developing your skills.
- Qualifications: 2-4 years in sales/account management and a Bachelor's Degree are required.
- Other info: Apply by March 21, 2025, and start your journey with us!
The predicted salary is between 36000 - 60000 £ per year.
The CSR team assists the business development team through various strategic CRM, market research, lead generation, and account management functions. The following is a non-exhaustive list of responsibilities and areas of ownership:
- Responsible for prospecting, qualifying and generating new sales leads to support the Sales Team through various channels.
- Actively support our global business development.
- Provide key marketing research and identify new business development opportunities.
- Manage data for new and prospective clients in Salesforce.com (CRM).
- Develop and manage client engagement strategies.
- Assist in implementing strategic approaches towards new key accounts/clients.
- Create monthly reports on all sales generated through CSR's efforts.
What this looks like:
- Identify key buyers through multiple lead generation channels (LinkedIn, Salesforce, Google) based on the requirements provided by the regional sales managers.
- Effectively manage large amounts of incoming calls.
- Identify and assess customer requirements and facilitate appropriately.
- Build sustainable relationships with clients and the BDM.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Meet personal/team targets and call handling quotas.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Respond to all client queries.
- Review or make changes to customer accounts.
- Record details of customer contacts and actions taken.
- Review and select standard responses for answers or solutions.
- Escalate queries or quotes when needed.
- Identify new prospects within current clients.
- Clean/update old data within the CRM.
REQUIREMENTS:
- 2-4 years of sales and/or account management experience.
- Bachelor’s Degree required.
KEY COMPETENCIES REQUIRED FOR THIS ROLE:
- Microsoft Office.
- Salesforce experience.
- Results oriented.
Business Development Manager employer: Welocalize, Inc
Contact Detail:
Welocalize, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for this role. Consider taking an online course or tutorial to brush up on your skills, especially in managing client data and generating reports.
✨Tip Number 2
Leverage LinkedIn to connect with professionals in the business development field. Engage with their content and reach out for informational interviews to gain insights into the industry and potential opportunities.
✨Tip Number 3
Stay updated on market trends and competitor activities. This knowledge will not only help you in interviews but also demonstrate your proactive approach to identifying new business opportunities.
✨Tip Number 4
Practice your communication skills, particularly in handling client queries and building relationships. Role-playing scenarios with a friend can help you feel more confident and prepared for real interactions.
We think you need these skills to ace Business Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise any specific achievements or metrics that demonstrate your success in generating leads and managing client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your familiarity with CRM tools like Salesforce and how your skills align with the responsibilities outlined in the job description.
Highlight Key Competencies: In your application, clearly outline your proficiency in Microsoft Office and any experience you have with lead generation channels such as LinkedIn. This will show that you possess the key competencies required for the role.
Follow Application Instructions: Ensure you follow all application instructions provided by Welocalize. This includes submitting your application through our website and ensuring all required documents are included before the deadline.
How to prepare for a job interview at Welocalize, Inc
✨Know Your CRM Tools
Familiarise yourself with Salesforce and other CRM tools mentioned in the job description. Be prepared to discuss how you've used these tools in past roles, as this will demonstrate your ability to manage client data effectively.
✨Research the Company
Take some time to understand Welocalize's services and their market position. Knowing their key offerings and recent developments will help you tailor your responses and show genuine interest in the company.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle client interactions. Prepare examples from your previous experience where you successfully managed client relationships or resolved issues.
✨Highlight Your Sales Experience
Be ready to discuss your sales and account management experience in detail. Use specific metrics or achievements to illustrate how you've contributed to sales growth in your previous roles.
