At a Glance
- Tasks: Deliver engaging training on Yardi software to diverse stakeholders and create helpful resources.
- Company: Join Welltower, a leader in transforming senior living and wellness-focused real estate.
- Benefits: Enjoy competitive salary, generous PTO, stock purchase options, and tuition assistance.
- Other info: Expect travel for training sessions and enjoy excellent career growth opportunities.
- Why this job: Shape the future of healthcare infrastructure while working in a dynamic, collaborative environment.
- Qualifications: 3+ years in software training, preferably in SaaS or real estate; strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.
We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you’re passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.
ABOUT THE ROLE
The Yardi Software Trainer is an experienced and dynamic team player who will support the successful adoption and use of the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to provide comprehensive training to stakeholders and deliver training sessions, develop training materials, and offer ongoing support to ensure stakeholders can effectively utilize the software to its fullest potential. The Software Trainer will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.
KEY RESPONSIBILITIES
- Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives.
- Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders.
- Ensures training is engaging, interactive, and effective for stakeholders of all skill levels.
- Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software.
- Continuously update materials to reflect product changes and improvements.
- Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices.
- Uses expertise to proactively recommend improvements to workflows and processes.
- Organizes and schedules training sessions for stakeholders.
- Monitor attendance, feedback, and progress to ensure successful training outcomes.
- Collaborates with internal support teams to resolve technical challenges.
- Monitors CRM system performance and data accuracy.
- Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture.
- Develops regular and thorough status communications for senior leadership and stakeholders.
- Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS
Skills / Specialized Knowledge:
- Proven ability to manage portfolios of work.
- Solid understanding of project management and agile practices.
- Strong interpersonal, conflict management, and communications skills.
- Demonstrable experience in designing and leading successful training programs.
- Proficiency in Learning Management Systems (LMS) and e-learning platforms.
- Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment.
Experience:
- Minimum of 3 years’ experience delivering software training, ideally in a SaaS environment or with real estate/property management platforms such as Yardi (preferred), RealPage, Entrata, or other relevant real estate or healthcare technology systems.
- Experience working with senior housing operators, property management teams, or within the healthcare or real estate industries is strongly preferred.
- Demonstrated ability to facilitate both virtual and in-person training sessions across diverse user groups.
- Familiarity with Yardi modules is a plus, including but not limited to: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager, Pulse Insights, and Document Manager.
- Proven experience in project management, system implementation, or software consulting, particularly within real estate, property management, or healthcare environments.
Education:
- Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience.
- Agile, Six Sigma, or PMP certification strongly preferred.
Employment is contingent upon the successful completion of a background check and verification of employment, education, and other credentials relevant to the position.
WHAT WE OFFER
- Competitive Base Salary + Annual Bonus.
- Generous Paid Time Off and Holidays.
- Employee Stock Purchase Program – purchase shares at a 15% discount.
- Pension Scheme + Profit Sharing Program.
- Tuition Assistance Program.
- Comprehensive and progressive Medical/Dental/Vision options.
- Professional Growth.
- And much more!
ABOUT WELLTOWER
Welltower, an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.
Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.
Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet.
Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, MRI, etc) employer: Welltower
Welltower is an exceptional employer that champions a culture of innovation and collaboration, empowering employees to think like owners and drive meaningful change in the senior living and wellness-focused real estate sector. With competitive salaries, generous benefits including a robust pension scheme and tuition assistance, and a commitment to professional growth, Welltower offers a dynamic work environment where every team member can thrive and contribute to transforming healthcare infrastructure. Join us in creating vibrant communities that make a real difference in people's lives while enjoying the flexibility of a remote role in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, MRI, etc)
✨Tip Number 1
Network like a pro! Reach out to folks in the PropTech industry, especially those who have experience with Yardi or similar software. Attend webinars, join relevant LinkedIn groups, and don’t be shy about asking for informational interviews.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your training experience and any materials you've developed. This could include user guides, video tutorials, or even feedback from past training sessions. It’s a great way to demonstrate your expertise.
✨Tip Number 3
Prepare for the interview by understanding Welltower's mission and values. Think about how your experience aligns with their focus on wellness and healthcare infrastructure. Be ready to discuss how you can contribute to their ambitious goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Welltower team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, MRI, etc)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Yardi or similar software. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for the PropTech industry shine through in your application. We’re looking for bold thinkers who are excited about transforming senior living and wellness-focused real estate, so share why this matters to you!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Welltower
✨Know Your Yardi Inside Out
Make sure you have a solid understanding of the Yardi Senior product suite. Familiarise yourself with its features, updates, and best practices. This will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Tailor Your Training Approach
Since the role involves delivering training sessions, think about how you can make your training engaging and interactive. Prepare examples of how you've tailored training in the past to meet diverse stakeholder needs, showcasing your adaptability.
✨Showcase Your Project Management Skills
Highlight your experience with project management and agile practices during the interview. Be ready to discuss specific projects where you successfully managed training programmes or software implementations, as this aligns with their performance-driven environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of examples from your previous roles where you anticipated risks or resolved technical issues, as this will show your proactive approach and readiness for the fast-paced nature of the job.
