At a Glance
- Tasks: Deliver engaging training on Yardi software to diverse stakeholders and create helpful resources.
- Company: Join Welltower, a leader in transforming senior living and wellness-focused real estate.
- Benefits: Enjoy competitive salary, generous PTO, stock purchase options, and professional growth opportunities.
- Other info: Expect travel for training sessions and enjoy a culture that values innovation and ownership.
- Why this job: Shape the future of healthcare infrastructure while working in a dynamic, collaborative environment.
- Qualifications: 3+ years in software training, preferably in SaaS or real estate; strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
WELLTOWER – REIMAGINE REAL ESTATE WITH US. At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday. We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value.
ABOUT THE ROLE. The Yardi Software Trainer is an experienced and dynamic team player who will support the successful adoption and use of the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to provide comprehensive training to stakeholders and deliver training sessions, develop training materials, and offer ongoing support to ensure stakeholders can effectively utilize the software to its fullest potential. The Software Trainer will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.
KEY RESPONSIBILITIES:
- Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives.
- Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders.
- Ensures training is engaging, interactive, and effective for stakeholders of all skill levels.
- Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software.
- Continuously update materials to reflect product changes and improvements.
- Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices.
- Uses expertise to proactively recommend improvements to workflows and processes.
- Organizes and schedules training sessions for stakeholders.
- Monitor attendance, feedback, and progress to ensure successful training outcomes.
- Collaborates with internal support teams to resolve technical challenges.
- Monitors CRM system performance and data accuracy.
- Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture.
- Develops regular and thorough status communications for senior leadership and stakeholders.
- Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions.
OTHER DUTIES. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL. Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS:
SKILLS / SPECIALIZED KNOWLEDGE:
- Proven ability to manage portfolios of work.
- Solid understanding of project management and agile practices.
- Strong interpersonal, conflict management, and communications skills.
- Demonstrable experience in designing and leading successful training programs.
- Proficiency in Learning Management Systems (LMS) and e-learning platforms.
- Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment.
EXPERIENCE:
- Minimum of 3 years’ experience delivering software training, ideally in a SaaS environment or with real estate/property management platforms such as Yardi (preferred), RealPage, Entrata, or other relevant real estate or healthcare technology systems.
- Experience working with senior housing operators, property management teams, or within the healthcare or real estate industries is strongly preferred.
- Demonstrated ability to facilitate both virtual and in-person training sessions across diverse user groups.
- Familiarity with Yardi modules is a plus, including but not limited to: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager, Pulse Insights, and Document Manager.
- Proven experience in project management, system implementation, or software consulting, particularly within real estate, property management, or healthcare environments.
EDUCATION:
- Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience.
- Agile, Six Sigma, or PMP certification strongly preferred.
WHAT WE OFFER:
- Competitive Base Salary + Annual Bonus.
- Generous Paid Time Off and Holidays.
- Employee Stock Purchase Program – purchase shares at a 15% discount.
- Pension Scheme + Profit Sharing Program.
- Tuition Assistance Program.
- Comprehensive and progressive Medical/Dental/Vision options.
- Professional Growth.
- And much more!
ABOUT WELLTOWER. Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star. Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet.
Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, [...] employer: Welltower
At Welltower, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work culture that empowers our team members to innovate and lead. With a strong focus on professional growth, we provide comprehensive training programs, competitive salaries, and generous benefits, including a robust pension scheme and tuition assistance. Our commitment to creating vibrant communities at the intersection of housing, healthcare, and hospitality makes us a unique and rewarding place to work, especially for those passionate about transforming senior living and wellness-focused real estate.
StudySmarter Expert Advice🤫
We think this is how you could land Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, [...]
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
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✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Welltower? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Welltower's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, [...]
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, [...] role at Welltower, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Welltower
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Welltower operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Welltower. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Welltower.
