At a Glance
- Tasks: Deliver engaging training on Yardi software to diverse stakeholders and create helpful resources.
- Company: Join Welltower, a leader in transforming senior living and wellness-focused real estate.
- Benefits: Enjoy competitive salary, generous PTO, stock purchase options, and professional growth opportunities.
- Why this job: Shape the future of healthcare infrastructure while working in a dynamic, collaborative environment.
- Qualifications: 3+ years in software training, preferably in SaaS or real estate; strong communication skills required.
- Other info: Expect travel for training sessions and enjoy a culture that values innovation and ownership.
The predicted salary is between 36000 - 60000 £ per year.
WELLTOWER – REIMAGINE REAL ESTATE WITH US. At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday. We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value.
ABOUT THE ROLE. The Yardi Software Trainer is an experienced and dynamic team player who will support the successful adoption and use of the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to provide comprehensive training to stakeholders and deliver training sessions, develop training materials, and offer ongoing support to ensure stakeholders can effectively utilize the software to its fullest potential. The Software Trainer will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.
KEY RESPONSIBILITIES:
- Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives.
- Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders.
- Ensures training is engaging, interactive, and effective for stakeholders of all skill levels.
- Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software.
- Continuously update materials to reflect product changes and improvements.
- Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices.
- Uses expertise to proactively recommend improvements to workflows and processes.
- Organizes and schedules training sessions for stakeholders.
- Monitor attendance, feedback, and progress to ensure successful training outcomes.
- Collaborates with internal support teams to resolve technical challenges.
- Monitors CRM system performance and data accuracy.
- Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture.
- Develops regular and thorough status communications for senior leadership and stakeholders.
- Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions.
OTHER DUTIES. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL. Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS:
SKILLS / SPECIALIZED KNOWLEDGE:
- Proven ability to manage portfolios of work.
- Solid understanding of project management and agile practices.
- Strong interpersonal, conflict management, and communications skills.
- Demonstrable experience in designing and leading successful training programs.
- Proficiency in Learning Management Systems (LMS) and e-learning platforms.
- Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment.
EXPERIENCE:
- Minimum of 3 years’ experience delivering software training, ideally in a SaaS environment or with real estate/property management platforms such as Yardi (preferred), RealPage, Entrata, or other relevant real estate or healthcare technology systems.
- Experience working with senior housing operators, property management teams, or within the healthcare or real estate industries is strongly preferred.
- Demonstrated ability to facilitate both virtual and in-person training sessions across diverse user groups.
- Familiarity with Yardi modules is a plus, including but not limited to: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager, Pulse Insights, and Document Manager.
- Proven experience in project management, system implementation, or software consulting, particularly within real estate, property management, or healthcare environments.
EDUCATION:
- Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience.
- Agile, Six Sigma, or PMP certification strongly preferred.
WHAT WE OFFER:
- Competitive Base Salary + Annual Bonus.
- Generous Paid Time Off and Holidays.
- Employee Stock Purchase Program – purchase shares at a 15% discount.
- Pension Scheme + Profit Sharing Program.
- Tuition Assistance Program.
- Comprehensive and progressive Medical/Dental/Vision options.
- Professional Growth.
- And much more!
ABOUT WELLTOWER. Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star. Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet.
Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, [...] employer: Welltower
Contact Detail:
Welltower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, [...]
✨Tip Number 1
Network like a pro! Reach out to folks in the PropTech industry, especially those who work with Yardi or similar software. Attend webinars, join LinkedIn groups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Yardi or training others, create a portfolio showcasing your training materials or any projects you've worked on. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Research Welltower’s culture and values, and think about how your experience aligns with their mission. Be ready to discuss how you can contribute to their goals, especially in delivering effective training sessions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Welltower team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, [...]
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Yardi and the PropTech industry. We want to see how your skills align with our mission of transforming senior living and wellness-focused real estate.
Showcase Your Training Experience: Since this role is all about delivering effective training, share specific examples of your past training sessions. Let us know how you engaged different stakeholders and adapted your approach to meet their needs.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Yardi Software Trainer position.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Welltower!
How to prepare for a job interview at Welltower
✨Know Your Yardi Inside Out
Before the interview, make sure you have a solid understanding of the Yardi Senior product suite. Familiarise yourself with its features and functionalities, as well as any recent updates. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Training Skills
Prepare to discuss your experience in delivering training sessions, especially in a SaaS environment. Think of specific examples where you've tailored training to meet diverse user needs. Highlight any innovative methods you've used to engage participants, as Welltower values interactive and effective training.
✨Emphasise Collaboration and Communication
Since the role involves working cross-functionally, be ready to share examples of how you've successfully collaborated with different teams. Discuss your interpersonal skills and how you've managed conflicts or challenges in past projects. This will show that you can thrive in Welltower's fast-paced, collaborative culture.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think about potential challenges you might face while training stakeholders on Yardi and how you would address them. This will demonstrate your proactive approach and readiness to tackle complexities in the role.