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- Tasks: Train stakeholders on the Yardi Senior product suite through engaging sessions and tailored resources.
- Company: Welltower is a leading wellness and healthcare infrastructure company with a focus on vibrant senior living communities.
- Benefits: Enjoy competitive salary, annual bonuses, generous PTO, tuition assistance, and employee stock purchase options.
- Why this job: Join a dynamic team that values innovation and offers opportunities for professional growth in a supportive culture.
- Qualifications: 3+ years of software training experience, preferably in SaaS or property management; Bachelor's degree required.
- Other info: Remote position with occasional travel; ideal for adaptable individuals ready to thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
SUMMARY
The Yardi Software Trainer is an experienced and dynamic team player who will support the successful adoption and use of the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to provide comprehensive training to stakeholders and deliver training sessions, develop training materials, and offer ongoing support to ensure stakeholders can effectively utilize the software to its fullest potential.
The Software Trainer will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.
KEY RESPONSIBILITIES
- Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
- Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders
- Ensures training is engaging, interactive, and effective for stakeholders of all skill levels
- Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software
- Continuously update materials to reflect product changes and improvements
- Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices
- Uses expertise to proactively recommend improvements to workflows and processes
- Organizes and schedules training sessions for stakeholders
- Monitor attendance, feedback, and progress to ensure successful training outcomes
- Collaborates with internal support teams to resolve technical challenges
- Monitors CRM system performance and data accuracy
- Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture
- Develops regular and thorough status communications for senior leadership and stakeholders
- Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions
OTHER DUTIES
Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS
Skills / Specialized Knowledge:
- Proven ability to manage portfolios of work
- Solid understanding of project management and agile practices
- Strong interpersonal, conflict management, and communications skills
- Demonstrable experience in designing and leading successful training programs
- Proficiency in Learning Management Systems (LMS) and e-learning platforms
- Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment
Experience:
- At least 3 years’ experience in delivering software training, preferably in a SaaS environment or with property management software like Yardi
- Experience working with senior housing operators, property management teams, or similar industries is a strong plus
- Proven experience with conducting both virtual and in-person training sessions
- Familiarity with the following Yardi products/modules: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager and Pulse Insights, and Document Manager
- Proven experience in project management, implementation, or consulting roles, particularly in real estate or healthcare industry
Education:
- Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience
- Agile, Six Sigma, or PMP certification strongly preferred
WHAT WE OFFER
- Competitive Base Salary + Annual Bonus
- Professional Growth
- Generous Paid Time Off and Holidays
- Pension Scheme + Profit Sharing Program
- Tuition Assistance Program
- Employee Stock Purchase Program – purchase shares at a 15% discount
- Comprehensive and progressive Medical/Dental/Vision options
- And much more! https://welltower.com/newsroom/careers/
ABOUT WELLTOWER
Welltower Inc. (NYSE: WELL) an S&P 500 company, is the world\’s preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults inthe United States,United Kingdom, andCanada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.
Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments.Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.
Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – ourNorth Star.
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
#LI-REMOTE
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Yardi Software Trainer - REMOTE (UK) employer: Welltower
Contact Detail:
Welltower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yardi Software Trainer - REMOTE (UK)
✨Tip Number 1
Familiarise yourself with the Yardi Senior product suite before your interview. Understanding the software's features and functionalities will not only boost your confidence but also allow you to demonstrate your knowledge during discussions with the hiring team.
✨Tip Number 2
Network with current or former Yardi Software Trainers on platforms like LinkedIn. Engaging with them can provide valuable insights into the role and the company culture, which you can leverage in your conversations during the application process.
✨Tip Number 3
Prepare to discuss your experience in delivering training sessions, especially in a SaaS environment. Be ready to share specific examples of how you've tailored training to meet diverse stakeholder needs, as this aligns closely with the job requirements.
✨Tip Number 4
Showcase your project management skills by discussing any relevant certifications or experiences. Highlighting your ability to manage multiple training initiatives simultaneously will demonstrate your fit for the fast-paced environment at StudySmarter.
We think you need these skills to ace Yardi Software Trainer - REMOTE (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software training, particularly in SaaS environments or property management software like Yardi. Emphasise your ability to deliver engaging training sessions and your familiarity with the Yardi product suite.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention specific examples of how you've successfully delivered training programs in the past and how you can contribute to the company's goals.
Showcase Your Skills: Clearly outline your skills related to project management, communication, and conflict resolution. Provide examples of how you've used these skills in previous roles to enhance training outcomes.
Highlight Continuous Learning: Mention any certifications or ongoing education that relate to training, such as Agile, Six Sigma, or PMP. This shows your commitment to professional growth and staying updated with industry best practices.
How to prepare for a job interview at Welltower
✨Know Your Yardi Products
Familiarise yourself with the Yardi Senior product suite, including Voyager and RentCafé. Be prepared to discuss how these tools can be effectively used in training sessions and how they benefit stakeholders.
✨Showcase Your Training Experience
Highlight your previous experience in delivering software training, especially in a SaaS environment. Share specific examples of successful training programmes you've designed and led, focusing on engagement and effectiveness.
✨Demonstrate Interpersonal Skills
Since this role involves working with various stakeholders, showcase your strong interpersonal and communication skills. Be ready to discuss how you handle conflicts and foster relationships to achieve training objectives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you’ve faced in previous roles and how you overcame them, particularly in relation to training and software adoption.
