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- Tasks: Analyse data to improve quality and compliance in senior living care homes.
- Company: Join Welltower, a leader in wellness-focused real estate and healthcare.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on healthcare infrastructure while developing your analytical skills.
- Qualifications: 3+ years in data analysis with strong Excel and BI tool skills.
- Other info: Dynamic, fast-paced environment with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday. We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long‑term value.
We are seeking a commercially aware and detail-oriented Data Analyst to support governance, regulatory oversight, and performance improvement across our UK care home portfolio. This role sits within the Operations & Quality Team at Welltower UK to ensure quality & risk data is effectively processed, analyzed and reported on. This role will play a critical part in strengthening quality assurance frameworks, enhancing regulatory compliance, and providing Senior Leadership with clear, data‑driven insight to inform strategic decision‑making.
Reporting to the Senior Operations and Quality Manager, you will be responsible for designing and delivering robust analytics and reporting that support regulatory compliance, risk management, and continuous improvement initiatives.
KEY RESPONSIBILITIES- Develop and maintain regulatory and quality dashboards designed to identify regulatory & quality risks across a large UK care home portfolio, including benchmarking cross sector quality performance.
- Collect, process and analyze quality data and regulatory outcomes from care home operators and create and prepare reporting as needed, including tracking and trending across event types, geographies, and operators.
- Monitor key compliance metrics such as safeguarding, incidents, complaints, and clinical risk data.
- Identify emerging risks and performance trends, conducting root cause and variance analysis as needed.
- Utilize existing tools to create systems for improvement of quality‑of‑care tracking and follow‑up, including creating processes with actionable data for underwriting and strategic decision‑making.
- Provide clear, evidence‑based insights and recommendations to Senior Leadership and stakeholders.
- Extract and analyse data from care systems, improve reporting automation, and ensure data accuracy and quality oversight.
- Develop and enhance the analytical capabilities within Welltower’s UK Operations & Quality function to provide actionable insight into operator quality performance that drives operational priorities.
This is an opportunity to contribute to a high‑performing organisation committed to operational excellence and regulatory integrity within the UK care sector. Applications are invited from candidates who are motivated to apply analytical expertise in a purpose-driven, commercial environment.
COMPETENCIES- Knowledge of the care home industry and UK regulatory requirements.
- An understanding of the real estate industry is desirable.
- Strong verbal and written communication skills and ability to comprehend, analyze and interpret complex information.
- Strong organizational, analytical, and technical skills, including attention to detail.
- Strong interpersonal and presentation skills and ability to effectively communicate across departments with all level positions.
- Ability to self‑motivate and work in a dynamic environment.
- Advanced Excel capability and experience with BI tools (e.g., Power BI, Tableau).
- Expert knowledge of data sources, tools and analytical methods and a track record of applying them.
- Strong analytical and problem‑solving skills.
- SQL or database querying experience.
- Experience of developing data systems to deliver actionable insights that drive operational strategy.
- Ability to coordinate and own a process end to end.
- Team player with a positive and professional attitude.
This is a remote role with regular travel to the UK London office.
MINIMUM REQUIREMENTS- Experience: At least 3 years’ experience with data programming software and quality risk analysis in a health and social care setting.
- Education: Bachelor’s degree in relevant field required.
Data Analyst, Operations & Quality in London employer: Welltower
Contact Detail:
Welltower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst, Operations & Quality in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Welltower’s values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about transforming senior living and wellness-focused real estate.
✨Tip Number 3
Practice your data storytelling skills! Be ready to explain how your analytical insights can drive operational strategy and improve quality of care. We want to see how you can turn numbers into actionable recommendations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Welltower.
We think you need these skills to ace Data Analyst, Operations & Quality in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about the opportunity to contribute to Welltower's mission in transforming senior living and wellness-focused real estate.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Data Analyst role. We love seeing how your background fits into our fast-paced, collaborative culture, so don’t hold back on showcasing your analytical prowess!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and understand. Use bullet points where necessary to break down complex information—this will help us see your analytical skills in action!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our innovative team at Welltower!
How to prepare for a job interview at Welltower
✨Know Your Data Inside Out
As a Data Analyst, you’ll need to demonstrate your expertise in data programming and quality risk analysis. Brush up on your knowledge of SQL, Excel, and BI tools like Power BI or Tableau. Be ready to discuss specific projects where you've used these skills to drive insights and improvements.
✨Understand the Care Home Landscape
Familiarise yourself with the UK care home industry and its regulatory requirements. Research Welltower’s approach to healthcare infrastructure and be prepared to discuss how your analytical skills can contribute to their mission of enhancing quality and compliance in senior living.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your analytical and problem-solving abilities. Think about times when you identified emerging risks or performance trends and how you conducted root cause analysis. This will show your potential employer that you can think critically and provide actionable insights.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice explaining complex data findings in a straightforward manner. You might even want to prepare a mini-presentation on a relevant topic to showcase your ability to convey information effectively to stakeholders.