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- Tasks: Analyse data to enhance quality and compliance in senior living care homes.
- Company: Join Welltower, a leader in wellness-focused real estate and healthcare.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on healthcare infrastructure while developing your analytical skills.
- Qualifications: 3+ years in data analysis with strong Excel and BI tool skills.
- Other info: Dynamic, fast-paced environment with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday. We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long‑term value.
We are seeking a commercially aware and detail-oriented Data Analyst to support governance, regulatory oversight, and performance improvement across our UK care home portfolio. This role sits within the Operations & Quality Team at Welltower UK to ensure quality & risk data is effectively processed, analyzed and reported on. This role will play a critical part in strengthening quality assurance frameworks, enhancing regulatory compliance, and providing Senior Leadership with clear, data-driven insight to inform strategic decision-making.
Reporting to the Senior Operations and Quality Manager, you will be responsible for designing and delivering robust analytics and reporting that support regulatory compliance, risk management, and continuous improvement initiatives.
KEY RESPONSIBILITIES- Develop and maintain regulatory and quality dashboards designed to identify regulatory & quality risks across a large UK care home portfolio, including benchmarking cross sector quality performance.
- Collect, process and analyze quality data and regulatory outcomes from care home operators and create and prepare reporting as needed, including tracking and trending across event types, geographies, and operators.
- Monitor key compliance metrics such as safeguarding, incidents, complaints, and clinical risk data.
- Identify emerging risks and performance trends, conducting root cause and variance analysis as needed.
- Utilize existing tools to create systems for improvement of quality-of-care tracking and follow-up, including creating processes with actionable data for underwriting and strategic decision‑making.
- Provide clear, evidence-based insights and recommendations to Senior Leadership and stakeholders.
- Extract and analyse data from care systems, improve reporting automation, and ensure data accuracy and quality oversight.
- Develop and enhance the analytical capabilities within Welltower’s UK Operations & Quality function to provide actionable insight into operator quality performance that drives operational priorities.
This is an opportunity to contribute to a high-performing organisation committed to operational excellence and regulatory integrity within the UK care sector. Applications are invited from candidates who are motivated to apply analytical expertise in a purpose-driven, commercial environment.
COMPETENCIES- Knowledge of the care home industry and UK regulatory requirements.
- An understanding of the real estate industry is desirable.
- Strong verbal and written communication skills and ability to comprehend, analyze and interpret complex information.
- Strong organizational, analytical, and technical skills, including attention to detail.
- Strong interpersonal and presentation skills and ability to effectively communicate across departments with all level positions.
- Ability to self‑motivate and work in a dynamic environment.
- Advanced Excel capability and experience with BI tools (e.g., Power BI, Tableau).
- Expert knowledge of data sources, tools and analytical methods and a track record of applying them.
- Strong analytical and problem‑solving skills.
- SQL or database querying experience.
- Experience of developing data systems to deliver actionable insights that drive operational strategy.
- Ability to coordinate and own a process end to end.
- Team player with a positive and professional attitude.
This is a remote role with regular travel to the UK London office.
MINIMUM REQUIREMENTS- Experience: At least 3 years’ experience with data programming software and quality risk analysis in a health and social care setting.
- Education: Bachelor’s degree in relevant field required.
Data Analyst, Operations & Quality employer: Welltower
Contact Detail:
Welltower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst, Operations & Quality
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Welltower’s values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for transforming senior living and how your skills can contribute to our mission.
✨Tip Number 3
Practice your data storytelling! Be ready to explain complex data insights in a simple way. We want to see how you can turn numbers into actionable recommendations that drive quality and compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of our team at Welltower.
We think you need these skills to ace Data Analyst, Operations & Quality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Analyst role. Highlight your experience with data programming software and quality risk analysis, especially in health and social care settings. We want to see how your skills align with our mission at Welltower!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for transforming senior living and wellness-focused real estate. Share specific examples of how you've used data to drive decision-making and improve outcomes in previous roles.
Showcase Your Analytical Skills: In your application, don’t forget to showcase your analytical and problem-solving skills. Mention any experience you have with BI tools like Power BI or Tableau, and how you've used them to create actionable insights. We love data-driven thinkers!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Welltower
✨Know Your Data Inside Out
As a Data Analyst, you'll be expected to have a solid grasp of data programming software and quality risk analysis. Brush up on your knowledge of SQL and BI tools like Power BI or Tableau. Be ready to discuss specific projects where you've used these skills to drive operational strategy.
✨Understand the Care Home Landscape
Familiarise yourself with the UK care home industry and its regulatory requirements. Research Welltower’s approach to healthcare infrastructure and think about how your analytical expertise can contribute to their mission. This will show that you're not just a number cruncher but someone who understands the bigger picture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to identify emerging risks. Prepare examples from your past experience where you conducted root cause analysis or developed data systems that led to actionable insights. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
Strong verbal and written communication skills are crucial for this role. Practice explaining complex data insights in simple terms, as you’ll need to present findings to Senior Leadership. Consider preparing a brief presentation on a relevant topic to demonstrate your ability to communicate effectively across departments.