Business Applications Analyst, EHR - EHR/EPR implementation and configuration experience requir[...]

Welltower, Inc. (NYSE:WELL) is a global leader in residential wellness and healthcare infrastructure, creating vibrant, purpose‑driven communities where housing, healthcare, and hospitality converge. Our culture is fast‑paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday. We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long‑term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand.

The Analyst, Operations‑Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower’s Yardi Electronic Health Records and eMAR modules. The ideal candidate possesses the ability to work cross‑functionally to streamline processes related to electronic health record management and improve operational efficiencies. The Analyst will work within a high‑demand, performance‑driven environment focusing on implementing scalable solutions aligned with the company’s overall business strategy.

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
• Provides expertise in designing and optimizing workflows related to electronic health records (EHR)
• Works closely with AVP, Operations‑Business Applications in the development and implementation of comprehensive training programs across multiple mediums
• Provides ongoing support addressing issues, and continuously optimizing workflows
• Collaborates with internal support teams to resolve challenges
• Conducts routine audits to ensure users are provisioned in alignment with Welltower’s segregation of duties and audit compliance
• Implements quality assurance processes
• Establishes best practices and ensures solution delivery adheres to defined standards
• Develops regular and thorough status communications for senior leadership and stakeholders
• Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions

Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.

Out‑of‑area and overnight travel should be expected as outlined in specific projects for which this role will engage.

• Ability to manage portfolios of work
• Solid understanding of project management and agile practices, with the ability to teach and coach others
• Keen ability to engage and lead teams
• Strong interpersonal, conflict management, and communications skills
• Effective documentation and reporting skills

• 5+ year experience working with Yardi EHR, eMAR, and associated modules, strongly preferred
• 3+ years’ experience in technical troubleshooting
• Knowledge of healthcare regulations and compliance requirements
• Familiarity with ICD‑10 coding terminology
• Familiarity with medical terminology
• Familiarity with clinical workflow processes and EHR best practices
• Medical billing experience is helpful

• Bachelor’s degree in healthcare administration, nursing, or a related field
• Agile, Six Sigma, or PMP certification strongly preferred

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

• Competitive Base Salary + Annual Bonus
• Generous Paid Time Off and Holidays
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Employer‑matching 401(k) Program + Profit Sharing Program
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program
• Comprehensive and progressive Medical/Dental/Vision options
• Professional Growth
• And much more!