Senior Interior Design Project Manager

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.

We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.

SUMMARY

Welltower is seeking a Senior Interior Design Project Manager to oversee the planning, coordination, procurement, and execution of interior design initiatives across our portfolio. This role serves as a critical link between design vision and operational execution, managing vendor relationships, procurement logistics, budget alignment, and project timelines. This senior-level role will also evaluate and advance value-add opportunities that strengthen resident experience, improve asset positioning, support revenue growth, and drive measurable return on invested capital. The ideal candidate will bring a strong foundation in interior design, outstanding project management skills, and a proactive, solution-oriented mindset. The Senior Design Project Manager should be comfortable influencing stakeholders, leading complex initiatives with limited direction, and translating design strategy into operational and financial outcomes. This role supports the delivery of high-quality, on-brand interior environments that meet project goals, operational needs, and cost expectations.

KEY RESPONSIBILITIES

• Lead and oversee follow up on and tracking of all design-related purchase orders (POs), ensuring escalation paths are clear and project risks are addressed early.
• Communicate with vendors regarding product availability and purchase order status, while negotiating solutions that protect schedule, quality, and budget objectives.
• Track and maintain detailed records of products, vendor information, and shipment logistics; work closely with designers to ensure selected items match the design direction and specifications, budget parameters, operator needs, and long-term asset strategy.
• Coordinate with project managers, contractors, and receivers on delivery schedules and oversee white-glove deliveries or installations as needed, including proactive coordination of issue resolution across internal and external stakeholders.
• Track shipments and resolve freight issues, damages, or backorders; oversee warehouse storage and manage inventory prior to installation.
• Support Design Team during final installation and styling phases.
• Proactively monitor purchasing forecast accuracy and communicate necessary adjustments to internal teams.
• Develop and implement Standard Operating Procedures (SOPs) to support procurement processes.
• Drive continuous improvement by identifying opportunities and implementing solutions to reduce costs and enhance efficiency, while maintaining design integrity and resident/operator experience.
• Act as a solutions-oriented problem solver, proactively addressing challenges as they arise.
• Support alignment between Sales and Operations through regular review and analysis of the sales budget, design investment priorities, and value creation objectives.
• Identify and lead analytics related to purchasing activities, including supplier stock availability, performance metrics (e.g., lead time, fill rate), and purchasing trends over time; use insights to recommend procurement, vendor, and scope strategies that improve project outcomes.
• Establish and manage the Procurement Schedule, attending project meetings to secure commitments and ensure timely completion.
• Resolve issues related to scope of work disputes and change orders in collaboration with project stakeholders.
• Enter and process purchase orders from submitted requisitions for both project-specific and general supply needs.
• Maintain accurate records of all goods ordered and received.
• Resolve vendor or contractor conflicts, grievances, and claims, including negotiation where necessary.
• Prepare and present reports on market conditions and merchandise costs, including make-versus-buy analysis.
• Assess and recommend value-add interior design opportunities across communities, including amenity refreshes, model unit strategies, common-area repositioning, finish upgrades, and FF&E packages that improve marketability, resident experience, and operating performance.
• Partner with Asset Management, Operations, Sales, Development, Construction, and external operators to evaluate the business case for design investments, including scope, cost, timing, potential revenue impact, operational lift, and return on investment.
• Create value tracking tools and post-project learnings to measure outcomes, identify repeatable best practices, and inform future design and procurement strategies.
• Provide senior-level guidance to designers, project managers, vendors, receivers, and installation teams to ensure complex projects are executed with consistency, urgency, and accountability.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

This role is expected to travel up to 75%.

MINIMUM REQUIREMENTS

• 8+ years of project management experience within interior design, preferably in commercial, hospitality, senior housing, multifamily, or healthcare environments.
• Strong knowledge of materials, furnishings, finishes, and FF&E procurement processes.
• Proven ability to lead complex, multi-phase projects with cross-functional collaboration and senior stakeholder engagement.
• Highly organized with excellent time management and communication skills.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), Smartsheet, Yardi and procurement tracking systems.
• Strong analytical mindset and ability to drive data-informed decision-making, including evaluation of value-add opportunities, budget tradeoffs, vendor performance, and project ROI.
• Professional demeanor and ability to build effective vendor and internal team relationships; ability to influence without direct authority and lead through ambiguity.
• Experience working with contracts, purchase orders, and design documentation, including scope development, change order review, and project closeout reporting.
• Experience developing or supporting capital planning, renovation, repositioning, or value-add business cases preferred.
• Demonstrated ability to present recommendations, project risks, and financial/design tradeoffs to leadership in a clear and actionable manner.
• Prior experience mentoring junior team members or serving as a project lead across multiple concurrent initiatives preferred.

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

WHAT WE OFFER

• Competitive Base Salary + Annual Bonus
• Generous Paid Time Off and Holidays
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Pension Scheme + Profit Sharing Program
• Tuition Assistance Program
• Comprehensive and progressive Medical/Dental/Vision options
• Professional Growth
• And much more!

ABOUT WELLTOWER

Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star. Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet