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- Tasks: Become the go-to expert for invoicing, funding, and cash processing activities.
- Company: Join Wells Fargo, a leader in financial services with a commitment to innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and career advancement.
- Why this job: Make a real impact by improving processes and enhancing customer experiences.
- Qualifications: Experience in Commercial Loan Servicing and strong problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About this role: Wells Fargo is seeking a Commercial Loan Servicing Associate within the CDF Operations function.
In this role, you will:
- Be SME for all invoicing, funding, treasury, & cash processing activities. Be seen as subject matter expert being able to resolve queries.
- Creation and checking of weekly participant settlement statements.
- Main point of contact for internal & external audits, control testing by internal stakeholders, and Business Process Mapping activities.
- Support the offshore Operations Team by reviewing daily activities. Raise concerns, improvement ideas, establish clear actions & follow ups.
- Identify training and process improvement needs to further enhance the internal and/or external customer experience ensuring accurate & timely processing and query resolution. Escalating internally & cross functionally as and when required.
- To identify and drive process simplification using AI and/or Xceptor.
- Ensure processes are executed and maintained in line with regulatory and WF standards at all times and ensure that records are maintained to the highest standard.
- Maintain and ensure adherence to Standard Operating Procedures and Business Continuity Planning to ensure that procedures are updated to reflect operating practices.
- Work with other departments, including Commercial, Risk and Controllership to maintain and improve awareness and understanding of the Operations requirements.
Required Qualifications:
- Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, education.
- Attention to detail, problem solving attitude, strong organisational skills, improvement mind set, proactive in identifying improvement & efficiency opportunities.
- Experience of using AI and/or Xceptor is desirable.
- Ability to work under time pressure.
- Ability to work independently and as a team.
- Ability to make decisions within the agreed boundaries with minimal supervision and communicate effectively with internal and external customers.
- Able to display a positive attitude and flexible approach to assigned tasks with a desire to learn and grow within the organisation.
- The ability to establish strong partnerships at all levels and the ability to influence key stakeholders internally/externally.
- Strong knowledge of MS Excel including ability to create pivot tables to manage and analyse data is essential.
Commercial Loan Servicing Associate in London employer: WELLS FARGO BANK
Contact Detail:
WELLS FARGO BANK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Loan Servicing Associate in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Wells Fargo or in the commercial loan servicing field. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of invoicing, funding, and cash processing. We want to show that we’re not just interested but also knowledgeable about the role!
✨Tip Number 3
Practice common interview questions related to problem-solving and process improvement. We need to demonstrate our proactive mindset and ability to drive efficiency!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Commercial Loan Servicing Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Loan Servicing Associate role. Highlight relevant experience and skills that match the job description, like your attention to detail and problem-solving attitude. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any experience with AI or Xceptor if you have it, as it’s a plus for us.
Showcase Your Organisational Skills: In your application, be sure to highlight your strong organisational skills. We’re looking for someone who can manage multiple tasks under time pressure, so share examples of how you've successfully juggled responsibilities in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at WELLS FARGO BANK
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial loan servicing. Understand the key processes, especially invoicing and cash processing activities. Being able to discuss these confidently will show that you're the subject matter expert they’re looking for.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you identified improvement opportunities or resolved queries effectively. This will demonstrate your proactive attitude and ability to work under pressure.
✨Excel at Excel
Since strong knowledge of MS Excel is essential, make sure you can create pivot tables and analyse data efficiently. Practise using Excel before the interview so you can confidently discuss your skills and even share how you've used it to improve processes in the past.
✨Build Relationships
Think about how you can establish strong partnerships with internal and external stakeholders. Be ready to discuss your approach to communication and collaboration, as this role requires influencing key players across departments. Show them you’re a team player who values relationships!