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- Tasks: Join our team to deliver exceptional customer experiences and serve delicious food.
- Company: The White Horse is a beloved country pub in Balsall Common, recently refurbished for the community.
- Benefits: Enjoy competitive pay, tips, 28 days holiday, discounts, and career development opportunities.
- Why this job: Be part of a fun, supportive culture while growing your skills in a fast-paced environment.
- Qualifications: Previous front of house experience and a passion for food and beer are essential.
- Other info: Must be over 18 to serve alcohol; great prospects await!
The White Horse is a welcoming country pub situated in the heart of Balsall Common - Warwickshire, that reopened under the Wells & Co Managed Pub estate in 2022 after being refurbished and restored back to the community pub that everyone knew and loved.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
- Must be over 18 in order to serve alcohol on the bar
We will offer you a great package:
- £7.50 - £11.44 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Team Member - The White Horse - Balsall Common, Coventry employer: Wells & Co
Contact Detail:
Wells & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - The White Horse - Balsall Common, Coventry
✨Tip Number 1
Familiarise yourself with The White Horse and its menu before applying. Knowing the offerings will help you speak confidently about them during any interviews or informal chats, showing your genuine interest in the role.
✨Tip Number 2
Highlight your previous experience in hospitality when networking. Connect with current or former staff on social media platforms like LinkedIn to gain insights about the work culture and expectations at The White Horse.
✨Tip Number 3
Demonstrate your passion for food and drink by engaging in local food and beer events. This not only enhances your knowledge but also gives you talking points that can impress during interviews.
✨Tip Number 4
Prepare to discuss how you handle fast-paced environments. Think of specific examples from your past roles where you successfully managed pressure, as this is crucial for a front-of-house position.
We think you need these skills to ace Team Member - The White Horse - Balsall Common, Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer-facing roles. Emphasise any previous front of house positions and specific skills that align with the job description, such as teamwork and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for food and beer, as well as your passion for delivering excellent customer service. Mention why you want to work at The White Horse and how you can contribute to their team.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as taking accurate orders, working under pressure, and being proactive. Use specific examples from your past experiences to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in the hospitality industry.
How to prepare for a job interview at Wells & Co
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in the hospitality industry. Share any relevant experiences that highlight your love for food and drink, as well as your commitment to providing excellent customer service.
✨Demonstrate Teamwork Skills
Since the role requires being a supportive team member, be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to collaborate and communicate effectively with colleagues.
✨Know the Menu
Familiarise yourself with the menu and drinks offerings at The White Horse. Being able to confidently recommend items during the interview will show your initiative and genuine interest in the role.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle pressure and fast-paced environments. Think of specific situations where you've thrived under pressure and be ready to share those stories.
