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For Companies At a Glance
- Tasks: Join our team to deliver exceptional customer experiences and serve delicious food.
- Company: The Queen's Head is a vibrant pub in Peterborough, known for artisan pizza and craft beer.
- Benefits: Enjoy competitive pay, tips, 28 days holiday, discounts, and free food on shift!
- Why this job: Be part of a fun, supportive culture with great career development opportunities.
- Qualifications: Previous front of house experience and a passion for food and beer are essential.
- Other info: Join us for a rewarding role in a fast-paced environment!
Welcome to the Queen\’s Head, your new home from home in the heart of Peterborough, where our love comes in threes! Think light crispy artisan pizza (cooked in our amazing wood-fired oven), warming one-pots of comfort food (bubbling mac n cheese) and pints of beer (crafted at our Grandfathers Brewery.
We will provide you with a great package:
Your role:
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
You will need to demonstrate:
Team Member employer: Wells & Co
Contact Detail:
Wells & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the menu and offerings at the Queen's Head. Knowing the dishes and drinks inside out will help you confidently recommend items to customers, showcasing your enthusiasm for food and beer.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team or management. Show that you can handle pressure and maintain a positive attitude, as this is crucial in a fast-paced environment.
✨Tip Number 3
Highlight any previous experience in hospitality during your conversations. Share specific examples of how you've contributed to a great customer experience, as this will resonate well with the hiring team.
✨Tip Number 4
Engage with the company culture by visiting the Queen's Head before applying. This will give you insights into their values and atmosphere, allowing you to tailor your approach and show genuine interest in being part of their team.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Team Member position. Tailor your application to highlight relevant experience in hospitality and customer service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for food and beer, as well as your passion for delivering excellent customer service. Mention specific experiences that demonstrate your ability to thrive in a fast-paced environment.
Highlight Relevant Experience: In your CV, emphasise any previous front of house roles or customer-facing positions. Use bullet points to clearly outline your responsibilities and achievements in those roles, focusing on how they relate to the job at Queen's Head.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Wells & Co
✨Show Your Passion for Food and Beer
Make sure to express your enthusiasm for food and beer during the interview. Share any personal experiences or favourite dishes that relate to the menu, as this will demonstrate your genuine interest in the role and the establishment.
✨Highlight Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Discuss how you handled difficult situations or went above and beyond to ensure a great experience for customers, as this is crucial for a Front of House role.
✨Demonstrate Teamwork
Since the role requires being a supportive team member, be ready to talk about your experience working in a team. Highlight instances where you collaborated effectively with colleagues to achieve common goals, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career development programmes. This shows your interest in growing with the company and helps you assess if it's the right fit for you.
