At a Glance
- Tasks: Lead a vibrant team, ensuring customers enjoy top-notch service and delicious food.
- Company: Join the Salisbury Arms, a friendly neighbourhood pub in Cambridge.
- Benefits: Earn £13.50 p/h plus tips, with 28 days holiday and great discounts.
- Why this job: Be part of a fun culture while developing your career in hospitality.
- Qualifications: Previous leadership experience and a passion for food and drink are essential.
- Other info: Enjoy a supportive team environment with excellent career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Company Description
Standing proud on Tenison Road and just 5 minutes walk from the train station; I’d guess you’d call us one big happy family who are always here when you want a drink or a bite to eat. The Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
Position Supervisor duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements
- You will need to demonstrate previous leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Other information
We will offer you a great package:
- £13.50 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Supervisor - Salisbury Arms - Cambridge, Cambridgeshire employer: Wells & Co.
Contact Detail:
Wells & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Salisbury Arms - Cambridge, Cambridgeshire
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Salisbury Arms for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you connect better during your chat.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you’ve led a team or handled a tough situation. We love to see how you can inspire others in a fast-paced environment.
✨Tip Number 3
Be ready to talk about customer service! Prepare some stories that highlight your ability to deliver excellent service. Remember, it’s all about making the customer’s experience unforgettable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to be part of our happy family at the Salisbury Arms.
We think you need these skills to ace Supervisor - Salisbury Arms - Cambridge, Cambridgeshire
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and beer shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing an amazing experience for our customers.
Tailor Your Application: Make sure to customise your application to highlight your previous leadership experience in hospitality. We love seeing how your skills can contribute to our happy family at the Salisbury Arms!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to clearly outline your relevant experience and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Wells & Co.
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the Salisbury Arms menu. Understand the different dishes and drinks they offer, and think about what you would recommend to customers. This shows your enthusiasm for the role and helps you stand out as someone who genuinely cares about the customer experience.
✨Showcase Your Leadership Skills
Since the role requires previous leadership experience, be ready to share specific examples of how you've successfully led a team in a fast-paced environment. Think about challenges you've faced and how you motivated your team to deliver excellent service. This will demonstrate your capability to take charge and support your colleagues.
✨Emphasise Customer Service Excellence
Prepare to discuss your approach to customer service. Share stories that highlight your ability to handle difficult situations or go above and beyond for customers. The interviewer will want to see that you can ensure every guest has a memorable experience at the Salisbury Arms.
✨Be Yourself and Have Fun
The Salisbury Arms prides itself on its fun culture, so don’t be afraid to let your personality shine through during the interview. Show your passion for food and beer, and express why you want to be part of their 'big happy family'. A positive attitude can go a long way in making a great impression!