At a Glance
- Tasks: Build strong relationships with pharmacies, take orders, and identify sales opportunities.
- Company: Bestway Healthcare, a leading pharmaceutical wholesaler in the UK.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on customer satisfaction and relationship building.
- Why this job: Join a dynamic team making a real difference in healthcare while honing your sales skills.
- Qualifications: Experience in telesales or customer service with excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
At Bestway Healthcare, our Telesales Executives play a key role in supporting independent pharmacies across the UK.
You'll be responsible for building strong customer relationships, taking orders, identifying sales opportunities and helping pharmacies access the products they need.
This is a varied role combining both inbound and outbound calls, with most conversations focused on existing customers and warm leads.
With limited cold calling, it's an excellent opportunity for someone who enjoys commercial conversations, delivering great customer service and building long-term customer relationships.,
- Handle inbound calls from pharmacy customers and process orders accurately.
- Proactively contact pharmacies from allocated call lists to generate orders and strengthen customer relationships.
- Promote special offers, new products and upselling opportunities to maximise sales.
- Prepare and distribute pharmacy price lists at the beginning of each month.
- Provide stock availability and product support to key customer accounts.
- Support Field Sales Representatives by providing customer and market insights.
- Monitor transactions and investigate any unusual purchasing activity.
- Assist with the investigation and resolution of distribution-related queries and complaints.
- Support product recall activities when required.
- Maintain accurate customer records and ensure all interactions are recorded appropriately.
We're looking for a confident communicator with previous telesales, sales or customer service experience who enjoys working in a fast-paced environment and takes pride in delivering excellent service., To be successful in this role, you'll have previous experience in a telephone-based customer service, telesales or sales role and be comfortable building relationships over the phone.
You’ll also have
- Excellent communication and interpersonal skills.
- A professional and confident telephone manner.
- Strong customer service skills and a proactive approach to problem-solving.
- Good attention to detail and organisational skills.
- The ability to build effective relationships with both customers and internal stakeholders.
- Strong IT skills, including experience using Microsoft Office and CRM or internal business systems.
With the purpose of improving the lives of our patients and customers, Bestway Healthcare supports communities across the United Kingdom and Ireland through an extensive network of community pharmacies and pharmaceutical wholesale depots.
Our wholesale business unit operates two pharmaceutical wholesale brands, Lexon and Bestway Medhub which combined support over 5,000 independent community pharmacy contractors, processing over 100m packs of medication every year making us the 4th largest pharmaceutical wholesaler in the United Kingdom.
Our wholesale business unit also operates a leading appliance wholesaler, Wardle's, a generic supplier Key Pharmaceuticals.
We operate from 3 distribution centres with a fleet of vans delivering to independent pharmacies & directly to the most vulnerable patients every day.
Telesales Executive in Redditch employer: Wells & Co.
Well Pharmacy is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for both Trainee and Qualified Pharmacy Assistants to thrive. With a strong commitment to employee growth, we offer comprehensive training and flexible working options, ensuring that our team members can balance their professional and personal lives while contributing to the health and wellbeing of our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive in Redditch
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Executive at Wells & Co., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Wells & Co.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Executive in Redditch
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Wells & Co.:When writing your cover letter, make sure to tailor your message specifically for Wells & Co.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Wells & Co.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Wells & Co. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Wells & Co. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Wells & Co.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
