At a Glance
- Tasks: Lead a team to deliver an unforgettable customer experience in a vibrant pub setting.
- Company: The Holly Bush, a lively neighbourhood hangout in Oxford.
- Benefits: Earn £13.50-£14.00 p/h + tips, plus 28 days holiday and discounts.
- Why this job: Join a fun team, develop your career, and enjoy great food and drinks.
- Qualifications: Previous leadership experience in hospitality and a passion for food and beer.
- Other info: Supportive culture with excellent career growth opportunities.
The predicted salary is between 28000 - 29120 £ per year.
Supervisor duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
You will need to demonstrate:
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Located on the beautiful Osney Island in Oxford, the Holly Bush is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers.
£13.50-£14.00 p/h + tips
Benefits:
- 28 days holiday
- Company Pension scheme
- Retail and Beer discounts
- Refer a friend Bonus
- 50% off food on shift
- Employee assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
- Great working environment and great prospects!
If the above sounds like you we would love to hear from you.
Supervisor - The Holly Bush - Oxford, Oxfordshire employer: Wells & Co
Contact Detail:
Wells & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - The Holly Bush - Oxford, Oxfordshire
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Holly Bush for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you connect better during your chat and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for customers. Be ready to share these stories in your interview to demonstrate your passion for delivering an exceptional experience.
✨Tip Number 3
Show off your leadership chops! Prepare examples of how you've successfully led a team in a busy environment. Highlighting your ability to motivate and support others will make you stand out as a proactive leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our fun culture at The Holly Bush!
We think you need these skills to ace Supervisor - The Holly Bush - Oxford, Oxfordshire
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and beer shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an amazing customer experience.
Highlight Leadership Experience: Make sure to mention any previous leadership roles you've had in hospitality or customer-facing environments. We love seeing how you've led teams and created positive experiences for customers!
Be Specific About Your Skills: Don’t just say you’re great at customer service; give us examples! Talk about how you’ve handled busy shifts, taken accurate orders, or resolved issues. This helps us see how you’ll fit into our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wells & Co
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and drinks offerings at The Holly Bush. Being able to confidently recommend dishes and drinks will show your enthusiasm for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you’ve successfully led a team or handled a challenging situation in a hospitality setting. This will demonstrate your ability to be a supportive and proactive leader, which is key for this role.
✨Emphasise Customer Service Excellence
Think of specific instances where you’ve gone above and beyond for customers. Highlighting your commitment to delivering excellent customer service will resonate well with the interviewers, as it aligns with their focus on ensuring a top-notch customer journey.
✨Be Ready for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, prepare to discuss how you handle pressure and multitask effectively. You might even want to practice some situational questions that could come up during the interview to showcase your problem-solving skills.