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- Tasks: Lead a vibrant team to deliver exceptional customer experiences and delicious food.
- Company: Join the Holly Bush, a neighbourhood hangout on beautiful Osney Island.
- Benefits: Enjoy competitive pay, 28 days holiday, and discounts on food and drinks.
- Why this job: Be part of a fun culture with great prospects and supportive teammates.
- Qualifications: Previous leadership experience in hospitality and a passion for food and beer.
- Other info: Dynamic environment with opportunities for career development.
The predicted salary is between 13 - 16 £ per hour.
Located on the beautiful Osney Island in Oxford, the Holly Bush is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers.
What we will offer you in return:
- Competitive hourly salary
- 28 days holiday
- Company Pension scheme
- Retail and Beer discounts
- Refer a friend Bonus
- Meals on duty
- Employee assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
- Great working environment and great prospects!
Your role as Team Leader / Supervisor:
We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.
Team Leader duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
You will need to demonstrate:
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Front of House Team Leader in Oxford employer: Wells & Co.
Contact Detail:
Wells & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Oxford
✨Tip Number 1
Get to know the venue! Before your interview, pop by the Holly Bush and soak up the atmosphere. Familiarising yourself with the place will help you speak confidently about how you can enhance the customer experience.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've successfully led a team in the past. We want to hear about those moments when you turned a tough situation into a win!
✨Tip Number 3
Be passionate about food and drink! Talk about your favourite dishes or beers and why they matter to you. This enthusiasm will resonate with us and show that you're genuinely excited about the role.
✨Tip Number 4
Don’t forget to ask questions! Show us that you’re interested in the team culture and career development opportunities. It’s a great way to demonstrate your ambition and eagerness to grow with us at the Holly Bush.
We think you need these skills to ace Front of House Team Leader in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and beer shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Highlight Leadership Experience: Make sure to showcase any previous leadership roles you've had in hospitality or customer-facing environments. We’re keen to see how you’ve motivated teams and handled challenges in fast-paced settings.
Be Specific About Your Skills: Don’t just say you’re great at customer service; give us examples! Talk about how you’ve taken responsibility for the customer journey and what steps you took to ensure a top-notch experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Wells & Co.
✨Know the Menu Inside Out
Make sure you’re familiar with the menu and drinks offerings. Being able to confidently recommend dishes and pairings will show your passion for food and beer, which is key for a Front of House Team Leader.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlighting your ability to support and motivate others will demonstrate that you’re the proactive leader they’re looking for.
✨Emphasise Customer Experience
Think about how you can enhance the customer journey. Be ready to discuss specific strategies you’ve implemented in the past to ensure exceptional service, as this role is all about delivering a top-notch experience.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and multitasking. Prepare to share stories that illustrate your ability to thrive in a busy environment while maintaining high standards of service.
