FOH Team Member - The Bull - Olney, Buckinghamshire

FOH Team Member - The Bull - Olney, Buckinghamshire

Olney Full-Time No working from home possible
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At a Glance

  • Tasks: Join us as a Front of House Team Member, ensuring an unforgettable customer experience.
  • Company: The Bull is a historic pub and restaurant at the heart of Olney's community.
  • Benefits: Enjoy competitive pay, tips, 28 days holiday, and discounts on food and drinks.
  • Other info: Great prospects for career growth in a vibrant working environment.
  • Why this job: Be part of a fun, supportive team while developing your career in hospitality.
  • Qualifications: Previous front of house experience and a passion for food and customer service are essential.
FOH Team Member - The Bull - Olney, Buckinghamshire Company Description The Bull Hotel is located in the centre of Olney and sits at the heart of the local community. A former 17th century coaching inn, now a Pub & Restaurant with Rooms overlooks the Market Place making it a great spot to relax and watch the world go by. Position We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. Front of House duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive team member Requirements Previous experience working front of house in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and grow with us Other information We will offer you a great package: £8.80 - £12.71 p/h tips 28 days holiday Company Pension scheme Retail and beer discounts Fun culture surrounded by a supportive team 50% off food on shift Refer a friend Bonus Employee Assistance programme Benefits portal Career development programme 30% dining discount of all managed houses Great working environment and great prospects!

FOH Team Member - The Bull - Olney, Buckinghamshire employer: Wells & Co

Wells & Co. is an outstanding employer located in the picturesque Stratford-upon-Avon, offering a vibrant work culture that prioritises exceptional customer service and employee satisfaction. With competitive pay, generous benefits including 28 days of holiday, and ample opportunities for career growth, we foster an environment where passionate individuals can thrive and make a meaningful impact in the hospitality industry.

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Contact Details:

Wells & Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land FOH Team Member - The Bull - Olney, Buckinghamshire

Tip Number 1

Familiarise yourself with The Bull's menu and drink offerings. Being able to confidently recommend items will show your enthusiasm and knowledge during the interview, making you stand out as a candidate.

Tip Number 2

Demonstrate your customer service skills by sharing specific examples from your previous experience. Highlight situations where you went above and beyond to ensure a great customer experience, as this aligns perfectly with the role's requirements.

Tip Number 3

Research The Bull's history and its role in the local community. Showing that you understand and appreciate the establishment's background can help you connect with the interviewers and demonstrate your genuine interest in being part of their team.

Tip Number 4

Prepare to discuss how you handle pressure in a fast-paced environment. Share strategies or techniques you use to stay calm and effective during busy shifts, as this is crucial for success in a Front of House role.

We think you need these skills to ace FOH Team Member - The Bull - Olney, Buckinghamshire

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Cash Handling

Some tips for your application 🫡

Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the FOH Team Member position. Tailor your application to highlight relevant experience in customer service and teamwork.

Craft a Personalised Cover Letter:Write a cover letter that reflects your passion for food and hospitality. Mention specific experiences that demonstrate your ability to deliver excellent customer service and work in a fast-paced environment.

Highlight Relevant Experience:In your CV, emphasise any previous roles in hospitality or customer-facing environments. Use bullet points to clearly outline your responsibilities and achievements, particularly those related to front of house duties.

Show Enthusiasm:Make sure your application conveys your enthusiasm for the role and the company. Mention why you want to work at The Bull and how you can contribute to their team culture and customer experience.

How to prepare for a job interview at Wells & Co

Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for food and drink, as well as your commitment to providing excellent customer service.

Know the Menu Inside Out

Familiarise yourself with The Bull's menu before the interview. Be prepared to discuss your favourite dishes and drinks, and think about how you would recommend them to customers. This shows your initiative and genuine interest in the role.

Demonstrate Team Spirit

Since teamwork is crucial in a fast-paced environment, be ready to share examples of how you've successfully worked as part of a team in previous roles. Highlight your ability to support colleagues and contribute positively to the work atmosphere.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and customer service abilities. Think of scenarios where you had to handle difficult customers or resolve issues quickly, and explain how you managed those situations effectively.