At a Glance
- Tasks: Deliver exceptional customer experiences and serve mouth-watering food.
- Company: Join the vibrant Salisbury Arms, a neighbourhood hangout in Cambridge.
- Benefits: Earn £8.80 - £12.21 p/h + tips, enjoy 28 days holiday and discounts.
- Other info: Great working environment with fantastic career development opportunities.
- Why this job: Be part of a fun team and grow your career in hospitality.
- Qualifications: Passion for food and beer, with excellent customer service skills.
The predicted salary is between 8.8 - 12.21 € per hour.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Previous experience working front of house in a hospitality or customer facing environment is required. Enthusiasm and passion for food and beer is essential. The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurised environment is necessary. We are looking for a result-driven and ambitious individual keen to develop your career and grow with us.
The Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
Benefits include:
- £8.80 - £12.21 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Team Member - Salisbury Arms - Cambridge, Cambridgeshire in Newtown employer: Wells & Co
At the Salisbury Arms, we pride ourselves on being more than just a workplace; we are a vibrant community where every team member is valued and supported. With competitive pay, generous benefits including 28 days holiday, and a fun, inclusive culture, we offer excellent opportunities for career growth in the heart of Cambridge. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences while enjoying perks like discounts on food and drinks, all within a welcoming environment that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Member - Salisbury Arms - Cambridge, Cambridgeshire in Newtown
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Salisbury Arms and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios that might come up in a busy front of house environment. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Show off your passion for food and drink! Be ready to share your favourite dishes or drinks from the menu and why you love them. This enthusiasm can really impress the hiring team and demonstrate that you’re a great fit for their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining our happy family at the Salisbury Arms!
We think you need these skills to ace FOH Team Member - Salisbury Arms - Cambridge, Cambridgeshire in Newtown
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for our guests.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in hospitality or customer-facing roles. We love seeing how your past experiences can contribute to our team at the Salisbury Arms!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our happy family at the Salisbury Arms!
How to prepare for a job interview at Wells & Co
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offerings at the Salisbury Arms. Being able to confidently recommend dishes and drinks will show your enthusiasm for food and beer, which is key for a Front of House role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered excellent customer service. Think about how you handled difficult situations or went above and beyond for customers. This will demonstrate your ability to ensure a second-to-none customer journey.
✨Emphasise Teamwork
Since this role requires being a supportive and proactive team member, be ready to discuss how you’ve worked effectively in a team before. Share specific instances where you collaborated with others to achieve a common goal, especially in a fast-paced environment.
✨Express Your Passion for the Industry
Let your passion for hospitality shine through during the interview. Talk about why you love working in front of house roles and what excites you about the food and drink industry. This enthusiasm can set you apart from other candidates.
