At a Glance
- Tasks: Lead the front of house team and ensure an unforgettable customer experience.
- Company: Salisbury Arms, a vibrant neighbourhood hangout in Cambridge.
- Benefits: Earn £14.00 per hour plus tips, enjoy 28 days holiday and discounts.
- Other info: Great opportunities for career growth and a supportive team culture.
- Why this job: Join a fun team and develop your career in a lively environment.
- Qualifications: Previous leadership experience in hospitality and a passion for food and beer.
The predicted salary is between 28000 - 30000 € per year.
Overview
Standing proud on Tenison Road and just 5 minutes walk from the train station; the Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
Location: Tenison Road, 5 minutes walk from the train station.
Responsibilities
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Qualifications
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Benefits
- £14.00 per hour + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
FOH Supervisor - Salisbury Arms - Cambridge, Cambridgeshire in Newtown employer: Wells & Co
The Salisbury Arms is an exceptional employer, offering a vibrant work culture where team members are valued and supported. With competitive pay, generous holiday allowances, and a strong focus on career development, employees can thrive in a dynamic environment that celebrates passion for food and drink. Located just a short walk from the train station in Cambridge, this neighbourhood hangout provides a unique opportunity to be part of a fun and engaging team dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor - Salisbury Arms - Cambridge, Cambridgeshire in Newtown
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Salisbury Arms for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you connect better during your chat.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've led teams in the past. We want to see your passion for creating a great customer experience and how you can inspire others.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. We love candidates who can think on their feet and handle pressure like pros.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our fun and supportive team at the Salisbury Arms.
We think you need these skills to ace FOH Supervisor - Salisbury Arms - Cambridge, Cambridgeshire in Newtown
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and beer shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Tailor Your Application:Make sure to customise your application to highlight your previous leadership experience in hospitality. We love seeing how your skills can directly contribute to making the Salisbury Arms a fantastic place for our guests!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your relevant experiences and skills without any fluff. This helps us see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Wells & Co
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the Salisbury Arms menu. Understand the different dishes and drinks they offer, and think about what you would recommend to customers. This shows your enthusiasm for the role and helps you stand out as someone who genuinely cares about the customer experience.
✨Showcase Your Leadership Skills
As a FOH Supervisor, leadership is key. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Be ready to discuss how you can motivate and support your team in a fast-paced environment, which is crucial for maintaining high service standards.
✨Demonstrate Your Passion for Hospitality
Let your passion for food and drink shine through during the interview. Share stories about your favourite dining experiences or what excites you about working in hospitality. This will help convey your enthusiasm and commitment to providing excellent customer service.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about the team dynamics, training opportunities, or how they handle busy shifts. This not only shows your interest but also helps you determine if the Salisbury Arms is the right fit for you.
