Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire in London
Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire

Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire in London

London Full-Time 60000 - 80000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop strategies for our pub partners, ensuring their long-term success.
  • Company: Wells & Co, a family-owned pub company celebrating 150 years of excellence.
  • Benefits: Competitive salary, performance bonuses, company car allowance, and generous leave.
  • Other info: Flexible working environment with opportunities for personal and professional growth.
  • Why this job: Join a passionate team and make a real impact in the pub industry.
  • Qualifications: Strong leadership skills, strategic thinking, and a genuine passion for pubs.

The predicted salary is between 60000 - 80000 ÂŁ per year.

Wells & Co - a family owned pub company built on strong values, long‐term thinking, and a genuine passion for great pubs. Proud to celebrate our 150th Birthday this year, our success is driven by the strength of our partnerships and the people behind each pub. We believe in empowering independent operators while providing the support, expertise, and investment they need to thrive.

As Director of Pub Partners Operations, you will lead the strategy, performance, and development of our leased and tenanted pubs across the Northern Home Counties. You will ensure our pub partners are set up for long‐term success while delivering sustainable growth across the estate. Managing a team of four Regional Development Managers, this is a pivotal senior role where commercial acumen meets relationship‐led leadership. The ideal candidate will live within commutable distance to our Bedford home, Brewpoint.

Key Responsibilities
  • Develop and execute the overall Pub Partners strategy aligned with our company goals
  • Motivate, coach, and develop the team to achieve sustainable profit growth and operational excellence
  • Build strong, trust‐based relationships with pub partners across the entire estate
  • Oversee recruitment, onboarding, and development of new pub partners
  • Support Learning & Development to deliver high quality, income‐driving training for pub partners
  • Improve operational efficiency by having a detailed understanding of all available data, using this to make informed decisions
  • Collaborate and support across business functions to ensure that our partners have access to the right product at the right time, ensuring profitability for Wells & Co
  • Work with the commercial team to develop and implement clear and concise pricing strategies that support and promote profit and volume growth on wet sales
  • Ensure all pubs operate safely, legally, and sustainably by driving environmental compliance, health & safety standards, staff training, and initiatives to reduce energy use and carbon footprint
  • Collaborate with marketing, property, and finance teams to maximise pub potential
Requirements
  • A genuine passion for the pub industry – you enjoy being in sites and making it a part of your lifestyle!
  • Strategic, commercially driven, and enthusiastic leader who aligns teams to achieve and exceed goals
  • Strong negotiator with credibility, gravitas, and the ability to influence stakeholders at all levels
  • Highly partner‐focused, with emotional intelligence, empathy, and excellent listening skills
  • Flexible thinker, balancing operational detail with long‐term strategic planning
  • Innovative, resilient, and adaptable, able to lead through change and inspire teams to raise standards
  • Excellent communicator with a passion about people development and coaching
  • Values‐led, with a genuine appreciation for community pubs and their role
Other information
  • Competitive salary and performance‐based bonus
  • Company car allowance
  • 25 days annual leave + bank holidays
  • Private healthcare and pension scheme
  • Life assurance
  • 30% off dining and retail

Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire in London employer: Wells & Co

Wells & Co. is an exceptional employer that champions a values-driven culture, celebrating 150 years of success in the pub industry. With a strong focus on empowering independent operators, employees benefit from a supportive environment that fosters professional growth and development, alongside competitive salaries, generous leave, and a commitment to community engagement. Located in Bedford, the company offers a unique opportunity to lead and inspire teams while making a meaningful impact in the local pub scene.
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Contact Detail:

Wells & Co Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the pub industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for those interviews! Research Wells & Co. and understand their values and operations. Think about how your experience aligns with their goals and be ready to share specific examples of how you can contribute to their success.

✨Tip Number 3

Show your passion for the pub industry! When you’re chatting with potential employers, let your enthusiasm shine through. Share stories about your experiences in pubs and how they’ve shaped your career – it’ll make you memorable!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream role!

We think you need these skills to ace Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire in London

Strategic Planning
Commercial Acumen
Team Leadership
Relationship Management
Negotiation Skills
Emotional Intelligence
Operational Efficiency
Data Analysis
Training and Development
Health and Safety Compliance
Flexibility and Adaptability
Communication Skills
Problem-Solving Skills
Innovative Thinking

Some tips for your application 🫡

Show Your Passion: Let your love for the pub industry shine through in your application. We want to see how your enthusiasm aligns with our values and how you can contribute to our community-focused approach.

Tailor Your CV: Make sure your CV reflects the skills and experiences that are most relevant to the Director of Operations role. Highlight your leadership experience and any successes in driving operational excellence, as this is key for us.

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be sure to connect your past experiences with the responsibilities outlined in the job description, showing us how you can lead our pub partners to success.

Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows us your commitment to joining the Wells & Co. family. Plus, it’s super easy!

How to prepare for a job interview at Wells & Co

✨Know Your Pubs

Before the interview, dive deep into Wells & Co.'s history and values. Understand their approach to empowering pub partners and how they celebrate their 150th birthday. This knowledge will show your genuine passion for the pub industry and help you connect with the interviewers.

✨Showcase Your Leadership Style

As a Director of Operations, you'll need to motivate and develop your team. Be ready to share specific examples of how you've successfully led teams in the past, focusing on relationship-building and achieving operational excellence. Highlight your emotional intelligence and ability to influence stakeholders.

✨Demonstrate Commercial Acumen

Prepare to discuss your experience with strategic planning and commercial growth. Bring examples of how you've used data to make informed decisions that improved operational efficiency. This will illustrate your capability to align with the company's goals and drive sustainable profit growth.

✨Engage with Their Community Focus

Wells & Co. values community pubs and their role in society. Be prepared to talk about your appreciation for local businesses and how you've contributed to community engagement in previous roles. This will resonate well with their values and show you're a great cultural fit.

Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire in London
Wells & Co
Location: London

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