At a Glance
- Tasks: Keep our pub sparkling clean and welcoming for guests every day.
- Company: The Old Cock Inn, a charming pub with a cosy atmosphere.
- Benefits: Earn £10-12.21 p/h, enjoy 28 days holiday, and great discounts.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Join a fun team and make a real difference in guest experiences.
- Qualifications: Passion for cleanliness and excellent customer service skills.
Housekeeper - The Old Cock Inn - Harpenden, Hertfordshire Company Description The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We’re what you might call a ‘proper pub’ serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list. Position We’re currently looking to recruit a reliable and hardworking individual to join our team as a housekeeper and cleaner at our pub, restaurant, and hotel. This is a key role in ensuring our rooms, public areas, and facilities are kept spotless, welcoming, and up to the high standards our guests expect. If you take pride in creating a clean, comfortable environment and enjoy being part of a friendly, professional team, we’d love to hear from you. Requirements Ideal applicants will bring the following strengths to the role: Attention to detail: Ensure all guest rooms, public areas, and facilities are cleaned to a high standard. Reliability and punctuality: Consistently show up on time and complete tasks within scheduled shifts. Physical stamina: Able to carry out manual tasks such as vacuuming, mopping, lifting linen bags, and making beds. Discretion and professionalism: Respect guest privacy and maintain a friendly, courteous manner at all times. Teamwork: Work well with other staff members, including front of house and kitchen teams, to ensure smooth operations. Flexibility: Willingness to work weekends, early mornings, or evenings as needed. Other information We will offer you a great package including: £13:00 - £14:00 p/h 28 days holiday Company Pension scheme Retail and beer discounts Fun culture surrounded by a supportive team Refer a friend Bonus Employee assistance programme Benefits portal Career development programme 30% dining discount of all managed houses Great working environment and great prospects!41bf1e1f-b16b-4260-a40a-17c77a06fd15
Housekeeper - The Old Cock Inn - Harpenden, Hertfordshire employer: Wells & Co
Wells & Co. is an outstanding employer located in the picturesque Stratford-upon-Avon, offering a vibrant work culture that prioritises exceptional customer service and employee satisfaction. With competitive pay, generous benefits including 28 days of holiday, and ample opportunities for career growth, we foster an environment where passionate individuals can thrive and make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - The Old Cock Inn - Harpenden, Hertfordshire
✨Tip Number 1
Get to know the place! Before your interview, pop into The Old Cock Inn for a drink or a bite. Familiarising yourself with the atmosphere and staff can give you a leg up when chatting about why you want to work there.
✨Tip Number 2
Show off your personality! As a Housekeeper, you'll be the face of the business, so let your friendly nature shine through during the interview. Smile, engage, and show them you're passionate about providing excellent customer service.
✨Tip Number 3
Prepare some examples! Think of times when you've gone above and beyond in your previous roles. Whether it’s a cleaning task or helping a guest, having these stories ready will demonstrate your attention to detail and commitment to high standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeper - The Old Cock Inn - Harpenden, Hertfordshire
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your skills. A friendly tone can make a big difference and show us that you're a great fit for our team.
Highlight Relevant Experience:Make sure to mention any previous housekeeping or customer service experience you have. We love seeing how you've gone above and beyond in past roles, so don’t be shy about sharing those stories!
Attention to Detail is Key:Since the role requires a keen eye for detail, use your application to demonstrate this skill. Proofread your application carefully to avoid any typos or errors – it shows us you take pride in your work, just like we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about The Old Cock Inn!
How to prepare for a job interview at Wells & Co
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Housekeeper at The Old Cock Inn. Familiarise yourself with their cleaning standards and customer service expectations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
During the interview, be ready to discuss specific examples of how you've maintained high standards in previous roles. Whether it's about cleaning techniques or how you ensure hygiene, showing that you take pride in your work will resonate well with the interviewers.
✨Emphasise Customer Service Skills
As the face of the business, your ability to interact positively with guests is crucial. Prepare to share experiences where you went above and beyond to meet customer needs. This will highlight your commitment to excellent service, which is key for this position.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or what a typical day looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to connect with the interviewers on a personal level.
