At a Glance
- Tasks: Lead a vibrant team, ensuring customers enjoy top-notch service and delicious food.
- Company: The Radcliffe Arms, a lively craft pub in Hitchin, perfect for beer and pizza lovers.
- Benefits: Competitive pay, tips, 28 days holiday, discounts, and career development opportunities.
- Other info: Enjoy a great working environment with excellent prospects for growth.
- Why this job: Join a fun, supportive team and make every customer's experience unforgettable.
- Qualifications: Previous leadership experience in hospitality and a passion for food and drink.
The predicted salary is between 12 - 14 £ per hour.
Welcome to The Radcliffe Arms Craft Pub in Hitchin, your go-to pub in the heart of Hitchin! We’re not just a pub; we’re a hub for craft beer aficionados and pizza lovers.
Position Supervisor duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements You will need to demonstrate:
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
We will offer you a great package:
- £12.71 - £13.50 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Supervisor - Radcliffe Arms - Hitchin, Hertfordshire employer: Wells & Co.
The Old White Horse in Baldock is an exceptional employer that fosters a fun and supportive work culture, making it a fantastic place for aspiring kitchen professionals. With competitive pay, generous discounts, and a commitment to employee development through training programmes, we ensure that our team members not only thrive in their roles but also enjoy a fulfilling career journey. Join us in our vibrant neighbourhood hangout where your contributions are valued, and every day brings new opportunities to learn and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Radcliffe Arms - Hitchin, Hertfordshire
✨Tip Number 1
Get to know the Radcliffe Arms vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience and show that you're genuinely interested in their culture.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. We want to hear how you’ve made a difference in previous roles, especially in hospitality.
✨Tip Number 3
Show off your passion for food and beer! Be ready to discuss your favourite dishes or craft beers. This will not only impress them but also show that you’re a great fit for the pub's atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Supervisor - Radcliffe Arms - Hitchin, Hertfordshire
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and craft beer shine through! We love seeing candidates who are genuinely excited about the role and the pub culture.
Tailor Your Experience:Make sure to highlight any previous leadership roles you've had in hospitality or customer service. We want to see how your experience aligns with what we’re looking for at The Radcliffe Arms!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff—just show us what you’ve got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Wells & Co.
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the Radcliffe Arms menu. Understand the craft beers and food offerings so you can confidently discuss them. This shows your enthusiasm and helps you stand out as someone who’s genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or handled a challenging situation. Highlight how you motivated your team and ensured excellent customer service, as this is key for a supervisor role.
✨Demonstrate Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to delivering a top-notch customer experience.
✨Ask Thoughtful Questions
Prepare some questions about the pub's culture, team dynamics, and expectations for the supervisor role. This not only shows your interest but also helps you gauge if it’s the right fit for you.
