At a Glance
- Tasks: Deliver exceptional customer experiences and serve delicious food and drinks.
- Company: The Radcliffe Arms, a vibrant craft pub in Hitchin.
- Benefits: Competitive pay, tips, 28 days holiday, and discounts on food and drinks.
- Other info: Enjoy a supportive culture with great career development opportunities.
- Why this job: Join a fun team and grow your career in a lively environment.
- Qualifications: Experience in hospitality and a passion for food and beer.
The predicted salary is between 10 - 12 £ per hour.
Welcome to The Radcliffe Arms Craft Pub in Hitchin, your go-to pub in the heart of Hitchin! We're not just a pub; we're a hub for craft beer aficionados and pizza lovers.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
We will offer you a great package:
- £10.50 - £12.71 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Team Member - Radcliffe Arms - Hitchin, Hertfordshire employer: Wells & Co.
At The Radcliffe Arms, we pride ourselves on being more than just a pub; we are a vibrant community hub in Hitchin that values our team members as much as our customers. With a fun and supportive work culture, competitive pay, and numerous benefits including career development opportunities and generous discounts, we ensure that our Front of House staff thrive both personally and professionally. Join us to be part of a passionate team dedicated to delivering exceptional experiences in a lively environment.
