At a Glance
- Tasks: Deliver exceptional customer experiences and support a vibrant team in a lively venue.
- Company: Cox's Yard, an iconic riverside destination in Stratford-upon-Avon.
- Benefits: Earn £8.80 – £12.71 per hour plus tips, with 28 days holiday and discounts.
- Other info: Structured training and clear progression routes for career growth.
- Why this job: Join a fun, supportive team where no two days are the same!
- Qualifications: Friendly, proactive attitude with great communication skills; hospitality experience is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth‑watering food offering.
Responsibilities
- Take responsibility for the customer journey, ensuring their experience is second to none.
- Take accurate orders and work closely with kitchen staff.
- Ensure payments and receipts are correct.
- Confidently recommend menu and drinks offerings.
- Observe service and standards and report any incidents or issues.
- Be a supportive and proactive team member.
Qualifications
- Friendly, proactive, and comfortable in a fast‑paced, guest‑focused environment.
- Experience in hospitality helpful.
- Great communication and teamwork skills.
- A genuine passion for people.
- Flexibility and willingness to learn across different areas.
- About the Site
Our multi‑venue site includes a bar and restaurant, coffee shop, live entertainment space, and boutique accommodation, so flexibility and a willingness to learn across different areas are a real advantage.
Training & Development
Whether you're new to hospitality or bringing solid experience, we offer structured training, development opportunities, and clear progression routes for those who want to grow.
Company Overview
Cox’s Yard is Stratford-upon-Avon’s iconic riverside destination, home to a vibrant bar and restaurant, coffee shop, live entertainment space, and boutique accommodation.
We’re a lively, people-focused venue where no two days are the same and great hospitality is at the heart of everything we do.
Benefits
- 28 days holiday
- Company pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend bonus
- Employee assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Cox's Yard - Stratford-upon-Avon, Warwickshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wells & Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wells & Co
Don't be shy about reaching out to Wells & Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member - Cox's Yard - Stratford-upon-Avon, Warwickshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wells & Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wells & Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
