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- Tasks: Lead the front of house team and ensure an exceptional customer experience.
- Company: Cox's Yard is a vibrant riverside Taproom in historic Stratford-upon-Avon.
- Benefits: Enjoy £12.71 p/h, 28 days holiday, discounts, and a supportive work culture.
- Why this job: Join a fun team in a beautiful setting with great career development opportunities.
- Qualifications: Previous leadership experience in hospitality and a passion for food and beer required.
- Other info: Meals on duty and a company pension scheme included.
A once thriving timber yard, our charming and ruggedly handsome building now welcomes visitors & locals of Stratford-upon-Avon as a riverside Taproom. Located at the heart of the stunning Warwickshire countryside, in the medieval market town of buzzing Stratford-upon-Avon, Cox’s Yard sits proudly in an area famed for its history, culture and quaint beauty which attracts literary enthusiasts and curious visitors from all over the globe.
Supervisor duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements:
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
We will offer you a great package including:
- £12.71 p/h & bonus
- 28 days holiday
- Company Pension scheme
- Retail and Beer discounts
- Refer a friend Bonus
- Meals on duty
- Employee assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
- Great working environment and great prospects!
If the above sounds like you we’d love to hear from you.
Front Of House Supervisor - Cox\'s Yard - Stratford-upon-Avon, Warwickshire employer: Wells & Co
Contact Detail:
Wells & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Supervisor - Cox\'s Yard - Stratford-upon-Avon, Warwickshire
✨Tip Number 1
Familiarise yourself with Cox's Yard and its unique offerings. Understanding the menu, drinks, and the overall vibe of the place will help you engage confidently during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your leadership experience in hospitality during any conversations or interviews. Be ready to share specific examples of how you've successfully managed teams or improved customer experiences in previous roles.
✨Tip Number 3
Demonstrate your passion for food and beer by staying updated on current trends in the industry. This knowledge can set you apart and show that you're not just looking for a job, but are genuinely invested in the culinary scene.
✨Tip Number 4
Network with current or former employees of Cox's Yard if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Front Of House Supervisor - Cox\'s Yard - Stratford-upon-Avon, Warwickshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and leadership roles. Emphasise any previous positions where you managed customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beer, as well as your enthusiasm for providing excellent customer service. Mention specific examples of how you've successfully led teams in the past.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as teamwork, communication, and problem-solving. Use keywords from the job listing to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wells & Co
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for food and drink, as well as any memorable customer interactions that showcase your commitment to excellent service.
✨Demonstrate Leadership Skills
Since the role requires previous leadership experience, be prepared to discuss your past roles where you led a team. Highlight situations where you motivated your team, resolved conflicts, or improved service standards, showing how you can bring those skills to Cox's Yard.
✨Know the Menu
Familiarise yourself with the menu and drinks offerings at Cox's Yard before the interview. Being able to confidently recommend items will demonstrate your initiative and understanding of the customer journey, which is crucial for the Front Of House Supervisor role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Think of examples from your past where you successfully handled difficult situations, such as managing a busy service or addressing customer complaints effectively.
