FOH Team Member - The King William - Bedford, Bedfordshire
Company Description
The King William reopened in 2023 under Wells & Co management following a total major refurbishment which has totally transformed the pub adding to the olde worlde charm and giving it all the facilities you would expect of a contemporary Managed Pub.
The King Bill dates back to the 1600s, making it one of the oldest buildings in Kempston and something of a local institution, attracting a loyal local crowd from Kempston as well as regular visitors from nearby Bedford and Milton Keynes. With a reputation built upon wholesome quality pub food, the King William is renowned for its warm welcome and enticing environment, not to mention its versatility. Grade II listed, flagstone floors, a feature fireplace and spacious garden give it all the charm you’d expect of a delightful country pub.
Position
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career an
