Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and serve mouth-watering food and drinks.
- Company: Brewpoint, Bedford's top destination for food and craft beer lovers.
- Benefits: Competitive pay, tips, 28 days holiday, and discounts on food and drinks.
- Why this job: Join a fun, supportive team and grow your career in a vibrant environment.
- Qualifications: Experience in hospitality, passion for food and beer, and great teamwork skills.
- Other info: Exciting career development opportunities and a fantastic working culture.
Overview
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Responsibilities
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Qualifications
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
Company and Benefits
- Brewpoint!!! Built on 5 generations of craft, has become Bedford\’s predominant destination for drinkers and diners. Incorporating a bar, restaurant, brewery & tap room, shop and events space, allowing our guests to experience exceptional modern beer and beyond!
- £7.50 – £12.21 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
#J-18808-Ljbffr
FOH Team Member - Brewpoint Taproom - Bedford, Bedfordshire employer: Wells & Co.
Contact Detail:
Wells & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member - Brewpoint Taproom - Bedford, Bedfordshire
✨Tip Number 1
Get to know Brewpoint! Familiarise yourself with their menu and drinks offerings. When you walk in for your interview, show off your knowledge and passion for their food and beer – it’ll definitely impress them!
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like a busy shift or a tricky customer. Being able to demonstrate your ability to stay calm and deliver excellent service will set you apart.
✨Tip Number 3
Network with current employees if you can! They can give you insider tips on what Brewpoint values in their team members. Plus, having a connection might just give you an edge in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace FOH Team Member - Brewpoint Taproom - Bedford, Bedfordshire
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food and beer shine through in your application. Share any relevant experiences that highlight your love for the hospitality industry and how you can contribute to our vibrant Brewpoint culture.
Tailor Your CV: Make sure your CV is tailored to the Front of House role. Highlight your previous experience in customer-facing environments and any specific skills that align with what we’re looking for, like teamwork and excellent service.
Craft a Personal Cover Letter: A personal touch goes a long way! Write a cover letter that reflects your personality and explains why you want to join our team at Brewpoint. Mention how you can enhance the customer journey and contribute to our exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Wells & Co.
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Brewpoint's menu. Being able to confidently recommend dishes and drinks will show your enthusiasm and passion for food and beer, which is exactly what they’re looking for!
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to ensure a second-to-none customer journey.
✨Emphasise Teamwork
Brewpoint values a supportive team environment, so be ready to discuss how you’ve worked effectively in a team before. Share specific instances where you collaborated with colleagues to achieve a common goal, especially in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their career development programme or what a typical day looks like for a FOH Team Member. This shows your genuine interest in growing with the company and being part of their fun culture.