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- Tasks: Lead the team to deliver top-notch customer experiences and delicious food.
- Company: Join The Cottage, a vibrant spot in Coventry known for its great food and atmosphere.
- Benefits: Enjoy competitive pay, 28 days holiday, discounts, and a supportive work culture.
- Why this job: This role offers growth opportunities in a fun environment with passionate food lovers.
- Qualifications: Previous leadership experience in hospitality and a passion for food and service are essential.
- Other info: Be part of a team that values your input and supports your career development.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.
Team Leader duties include:
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Taking responsibility for the customer journey, ensuring their experience is second to none
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Taking accurate orders and working closely with kitchen staff
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Ensuring payments and receipts are correct
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Confidently recommending menu and drinks offerings
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Observing service and standards and reporting any incidents or issues
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Being a supportive and proactive leader
You will need to demonstrate:
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Previous Leadership experience in a hospitality or customer facing environment
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Enthusiasm and passion for food and beer
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The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
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A result driven and ambitious individual keen to develop your career and your teams
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Competitive hourly salary
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28 days holiday
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Company Pension scheme
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Retail and Beer discounts
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Refer a friend Bonus
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Meals on duty
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Employee assistance programme
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Benefits portal
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Career development programme
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Fun culture surrounded by a supportive team
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Great working environment and great prospects!
FOH Supervisor - The Cottage - Coventry, West Midlands employer: Wells & Co
Contact Detail:
Wells & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor - The Cottage - Coventry, West Midlands
✨Tip Number 1
Show your passion for food and beer during the interview. Share personal experiences or stories that highlight your enthusiasm, as this will resonate well with the hiring team.
✨Tip Number 2
Prepare to discuss your previous leadership experiences in detail. Think of specific examples where you successfully led a team in a fast-paced environment, as this will demonstrate your capability to handle the role.
✨Tip Number 3
Familiarize yourself with The Cottage's menu and drinks offerings before the interview. Being able to confidently recommend items will show your commitment and understanding of the customer experience.
✨Tip Number 4
Emphasize your ability to work under pressure and maintain high service standards. Share strategies you've used in the past to manage busy periods while ensuring customer satisfaction.
We think you need these skills to ace FOH Supervisor - The Cottage - Coventry, West Midlands
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Front of House Team Leader. Highlight your leadership experience in hospitality and how it aligns with the job requirements.
Show Your Passion: Express your enthusiasm for food and customer service in your application. Share specific examples of how you've delivered exceptional customer experiences in the past.
Tailor Your CV: Customize your CV to emphasize relevant skills and experiences that match the job description. Focus on your leadership roles and any achievements in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at The Cottage and how you can contribute to their team culture.
How to prepare for a job interview at Wells & Co
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about delivering exceptional customer experiences and how you can contribute to a positive atmosphere at The Cottage.
✨Demonstrate Leadership Skills
Prepare to discuss your previous leadership experiences in detail. Highlight situations where you successfully led a team, resolved conflicts, or improved service standards. This will show that you have the capability to be a supportive and proactive leader.
✨Know the Menu
Familiarize yourself with the menu offerings, including food and drinks. Be ready to confidently recommend items and discuss your favorites. This knowledge will demonstrate your commitment to providing an exceptional customer experience.
✨Emphasize Teamwork and Adaptability
In a fast-paced environment, teamwork is crucial. Share examples of how you've worked effectively with others under pressure. Highlight your ability to adapt to changing situations and maintain high service standards, which is essential for this role.
