At a Glance
- Tasks: Deliver exceptional customer service and manage orders in a vibrant pub environment.
- Company: Cozy Pub, known for its friendly atmosphere and delicious food.
- Benefits: Earn competitive pay plus tips, enjoy discounts, and receive holiday benefits.
- Why this job: Join a supportive team and enhance your hospitality skills while having fun.
- Qualifications: Experience in hospitality and a passion for food and drinks.
The predicted salary is between 10.85 - 12.71 £ per hour.
Wells & Co. is seeking passionate Front of House staff to provide an outstanding customer experience at The Old Cock Inn, a charming pub and restaurant in Harpenden. You will be responsible for ensuring customer satisfaction, managing orders, and collaborating with kitchen staff.
Successful candidates will have experience in hospitality and a strong enthusiasm for food and beverages. The role offers competitive pay from £10.85 to £12.71 per hour plus tips, along with various benefits including holiday, discounts, and a support-focused culture.
FOH Specialist at Cozy Pub — Tips, Discounts & Growth employer: Wells & Co
Wells & Co. is an excellent employer for those looking to thrive in the hospitality industry, offering a supportive work culture at The Old Cock Inn in Harpenden. With competitive pay, tips, and generous discounts, employees are encouraged to grow their skills and advance within the company, making it a rewarding place to build a career in front of house operations.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Specialist at Cozy Pub — Tips, Discounts & Growth
✨Tip Number 1
Get to know the pub! Before your interview, pop into The Old Cock Inn for a drink or a bite. Familiarising yourself with the vibe and menu will help you stand out and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about customer satisfaction, think of some scenarios where you’ve gone above and beyond for a customer. Share these stories during your chat to showcase your hospitality experience.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you’re looking sharp and presentable. It shows that you respect the establishment and are ready to represent them well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to StudySmarter’s site to submit your application and keep an eye on your email for updates. We can’t wait to hear from you!
We think you need these skills to ace FOH Specialist at Cozy Pub — Tips, Discounts & Growth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love food and beverages, so share any relevant experiences that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the FOH Specialist role. Highlight your previous experience in hospitality and any specific skills that relate to customer service. We appreciate a personal touch!
Be Clear and Concise:Keep your application clear and to the point. We’re looking for candidates who can communicate effectively, so make sure your writing is easy to read and free of jargon.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wells & Co
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu at The Old Cock Inn. Being able to discuss the dishes and drinks confidently will show your enthusiasm for food and beverages, which is key for a Front of House Specialist.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for customers. This will demonstrate your ability to ensure customer satisfaction, a crucial part of the role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the pub's atmosphere. A polished appearance shows that you take the opportunity seriously and understand the importance of presentation in hospitality.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions about the team culture, training opportunities, and how they support staff growth. This not only shows your interest in the role but also helps you gauge if the pub is the right fit for you.
