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- Tasks: Lead operations for our pub partners, driving strategy and performance across the Northern Home Counties.
- Company: Wells & Co, a family-owned pub company celebrating 150 years of passion for great pubs.
- Benefits: Competitive salary, performance bonus, company car allowance, and generous leave.
- Other info: Join a values-driven team with a focus on community and sustainable growth.
- Why this job: Make a real impact in the pub industry while empowering independent operators to thrive.
- Qualifications: Passion for pubs, strong leadership skills, and strategic thinking.
The predicted salary is between 75000 - 100000 ÂŁ per year.
Wells & Co - a family owned pub company built on strong values, long‑term thinking, and a genuine passion for great pubs. Proud to celebrate our 150th Birthday this year, our success is driven by the strength of our partnerships and the people behind each pub. We believe in empowering independent operators while providing the support, expertise, and investment they need to thrive.
As Director of Pub Partners Operations, you will lead the strategy, performance, and development of our leased and tenanted pubs across the Northern Home Counties. You will ensure our pub partners are set up for long‑term success while delivering sustainable growth across the estate. Managing a team of four Regional Development Managers, this is a pivotal senior role where commercial acumen meets relationship‑led leadership. The ideal candidate will live within commutable distance to our Bedford home, Brewpoint.
Key Responsibilities- Develop and execute the overall Pub Partners strategy aligned with our company goals
- Motivate, coach, and develop the team to achieve sustainable profit growth and operational excellence
- Build strong, trust‑based relationships with pub partners across the entire estate
- Oversee recruitment, onboarding, and development of new pub partners
- Support Learning & Development to deliver high quality, income‑driving training for pub partners
- Improve operational efficiency by having a detailed understanding of all available data, using this to make informed decisions
- Collaborate and support across business functions to ensure that our partners have access to the right product at the right time, ensuring profitability for Wells & Co
- Work with the commercial team to develop and implement clear and concise pricing strategies that support and promote profit and volume growth on wet sales
- Ensure all pubs operate safely, legally, and sustainably by driving environmental compliance, health & safety standards, staff training, and initiatives to reduce energy use and carbon footprint
- Collaborate with marketing, property, and finance teams to maximise pub potential
- A genuine passion for the pub industry – you enjoy being in sites and making it a part of your lifestyle!
- Strategic, commercially driven, and enthusiastic leader who aligns teams to achieve and exceed goals
- Strong negotiator with credibility, gravitas, and the ability to influence stakeholders at all levels
- Highly partner‑focused, with emotional intelligence, empathy, and excellent listening skills
- Flexible thinker, balancing operational detail with long‑term strategic planning
- Innovative, resilient, and adaptable, able to lead through change and inspire teams to raise standards
- Excellent communicator with a passion about people development and coaching
- Values‑led, with a genuine appreciation for community pubs and their role
- Competitive salary and performance‑based bonus
- Company car allowance
- 25 days annual leave + bank holidays
- Private healthcare and pension scheme
- Life assurance
- 30% off dining and retail
Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire in England employer: Wells & Co
Contact Detail:
Wells & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the pub industry. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show your passion for pubs! When you get the chance to chat with potential employers, share your love for the industry. Talk about your favourite pubs and what makes them special. This will help you stand out as someone who truly cares.
✨Tip Number 3
Prepare for interviews by knowing the company inside out. Research Wells & Co, their values, and their approach to partnerships. This will not only impress them but also help you align your answers with their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Director of Operations - L&T - Wells & Co. - Bedford, Bedfordshire in England
Some tips for your application 🫡
Show Your Passion for Pubs: Make sure to highlight your genuine love for the pub industry in your application. We want to see how your lifestyle aligns with our values and how you can bring that passion to the role.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match the job description. We’re looking for strategic leaders, so showcase your relevant achievements and how they relate to our goals.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Director of Operations role. Share specific examples of how you've motivated teams and built strong relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Wells & Co
✨Know Your Pubs
Before the interview, dive deep into Wells & Co.'s history and values. Familiarise yourself with their pubs and understand what makes them unique. This will not only show your genuine passion for the pub industry but also help you connect your experiences to their ethos.
✨Showcase Your Leadership Style
As a Director of Operations, your leadership approach is crucial. Prepare examples that highlight how you've motivated and developed teams in the past. Be ready to discuss specific strategies you've implemented to achieve operational excellence and sustainable profit growth.
✨Build Relationships
Emphasise your ability to build trust-based relationships with pub partners. Think of instances where you've successfully collaborated with stakeholders or resolved conflicts. This will demonstrate your emotional intelligence and partner-focused mindset, which are key for this role.
✨Data-Driven Decision Making
Wells & Co. values informed decision-making based on data. Brush up on your analytical skills and be prepared to discuss how you've used data to improve operational efficiency in previous roles. Highlight any specific metrics or outcomes that resulted from your decisions.