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- Tasks: Lead and optimise operations across our UK pubs, ensuring exceptional guest experiences.
- Company: Wells & Co, a dynamic leader in the hospitality industry.
- Benefits: Competitive salary, bonus, company car allowance, 25 days holiday, and private healthcare.
- Why this job: Shape the future of our pubs and make a positive community impact.
- Qualifications: Proven senior management experience in hospitality with strong operational success.
- Other info: Join a fast-paced environment with excellent development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
At Wells& Co, our priority is to ensure that our pubs consistently deliver exceptional customer experiences, exceeding guest expectations and building long-lasting relationships with our patrons by putting them at the heart of every decision we make. We have a fantastic new opportunity for a dynamic and experienced hands-on leader to take our portfolio of UK managed pubs to new heights. As Operations Director, you will play a pivotal role in overseeing the day-to-day operations of our pubs, ensuring exceptional customer experiences, driving profitability, and fostering a culture of excellence among our teams. Reporting to the COO, you will oversee all aspects of pub operations, identify opportunities for growth and expansion, and develop and implement strategies to optimise revenue, control costs, and maximise profitability across all our pubs.
We are looking for a natural leader who thrives in a fast-paced multi-site environment where every day brings new challenges and opportunities to enhance our competitive position in the market.
Responsibilities- Have proven experience in a senior management role within the hospitality industry, with a strong track record of success in operations management.
- Be strategic, commercial, and highly driven to achieve and exceed goals, a passionate and authentic leader who will align their team to achieve success.
- Have a solid understanding of financial management, with the ability to analyse financial data and make data-driven commercial decisions.
- Be commercial astute, differentiating our pubs in the market by developing distinct brands for all pubs, each with its own unique identity, ambiance, and offerings.
- Be able to flex comfortably between tactical / operational detail and long-term strategic planning.
- Be comfortable with leading through change, whilst managing, improving, and optimising operational values across the existing estate.
- Demonstrate previous success in enhancing and driving guest satisfaction through service standards strategy & delivery.
- Be obsessed with financial performance and implement / enforce cost control measures to maximise profitability.
- Ensure compliance with relevant laws and licensing requirements by staying up to date with industry regulations and implement policies and procedures to ensure legal compliance at all times.
So, if you are a driven and results-oriented leader with a passion for hospitality, we want to hear from you! Join us in shaping the future of our pubs and making a positive impact on the communities.
Benefits- Competitive salary + bonus
- Company car allowance
- 25 days holiday
- Pension & private healthcare
- Dining and drinking discounts
- Excellent development opportunities
Operations Director in Bedford employer: Wells & Co
Contact Detail:
Wells & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in Bedford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've driven success in previous roles. Highlight your ability to enhance guest satisfaction and manage teams effectively – that’s what they want to hear!
✨Tip Number 3
Be ready for the unexpected! In the fast-paced world of hospitality, things can change in a heartbeat. Prepare for interviews by thinking about how you would handle various scenarios, from operational challenges to enhancing customer experiences. Flexibility is key!
✨Tip Number 4
Apply through our website! We’ve got a fantastic platform where you can find all the latest opportunities at Wells& Co. Make sure your application stands out by tailoring it to the role and showcasing your passion for hospitality. Let’s get you that Operations Director position!
We think you need these skills to ace Operations Director in Bedford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional customer service and how you've made a positive impact in previous roles.
Be Strategic and Data-Driven: We want to see your strategic thinking! Include examples of how you've used financial data to make decisions that improved profitability. This will show us you're not just about the day-to-day, but also about long-term success.
Tailor Your Application: Make sure to customise your application to reflect the unique identity of our pubs. Mention how you can differentiate our offerings and enhance guest experiences, showing us you understand our brand and vision.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Wells & Co
✨Know Your Pubs Inside Out
Before the interview, take some time to research Wells & Co and their pubs. Familiarise yourself with their unique identities, offerings, and customer experiences. This will not only show your genuine interest but also help you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
As a potential Operations Director, it's crucial to demonstrate your leadership approach. Prepare examples of how you've successfully led teams in the past, especially in fast-paced environments. Highlight your ability to inspire and align teams towards common goals.
✨Be Financially Savvy
Brush up on your financial management skills. Be ready to discuss how you've used financial data to drive profitability in previous roles. Think of specific instances where your decisions positively impacted the bottom line and be prepared to share those insights.
✨Prepare for Change Management Questions
Given the dynamic nature of the hospitality industry, expect questions about managing change. Reflect on your experiences leading through transitions and how you maintained operational excellence during those times. This will showcase your adaptability and strategic thinking.
