At a Glance
- Tasks: Support the General Manager and inspire your team in a vibrant pub environment.
- Company: Join the Old White Horse, a lively neighbourhood pub with a welcoming atmosphere.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Inclusive workplace committed to supporting diverse backgrounds and experiences.
- Why this job: Be part of a fun culture while developing your career in hospitality.
- Qualifications: Previous management experience in hospitality and a passion for customer service.
The predicted salary is between 31000 - 35000 £ per year.
Located in the heart of Baldock, the Old White Horse is a neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers. Standing proud, just off the A1 junction 10 and a 2-minute walk from the train station; we are one big happy family who are always here when guests fancy a drink or a bite to eat.
Your role as Assistant Manager:
- Supporting the General Manager with the day-to-day running of the site in accordance with established company standards, policies and procedures
- Motivating and inspiring your team through a genuine passion for hospitality
- Ongoing training and development of the team
- Driving sales by maintaining excellent standards and exceeding customer expectations
- Maintain front of house standards and drive excellence in food, hotel, service and drink quality
- Adhere to all legislative requirements for people, safety, and licensing
- Conduct regular stock counts and compare to usage reports including waste records to identify opportunities for tighter control
What we are looking for:
- The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurised environment
- Energy and motivation to successfully lead and inspire your team
- Self-motivation with excellent organisational and communication skills
- Previous experience in a management or leadership role within the hospitality industry - essential
- Passion for the industry and the challenges that come with it
- A result-driven and ambitious individual keen to develop your career and grow with us
We will provide you with a great package including:
- £31,000 - £35,000
- Bonus
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- 50% off food on shift
- Employee Assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
If the above sounds like you, we’d love to hear from you. We are a people-first business - Our pubs bring people together, and we believe our teams should reflect the communities we serve. We want everyone to feel welcome, valued, and able to be themselves at work. We are committed to creating an inclusive workplace where people are treated with respect and given equal opportunity to thrive, regardless of their background, experiences, or identity. Whether it's your first role in hospitality or your next career move, if you've got a positive attitude and a passion for looking after people, we'd love to hear from you. If you need any adjustments or additional support during the recruitment process, please let us know when you apply.
Assistant Manager - Old White Horse - Baldock, Hertfordshire employer: Wells & Co.
Well Pharmacy is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for both Trainee and Qualified Pharmacy Assistants to thrive. With a strong commitment to employee growth, we offer comprehensive training and flexible working options, ensuring that our team members can balance their professional and personal lives while contributing to the health and wellbeing of our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Old White Horse - Baldock, Hertfordshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wells & Co.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wells & Co.
Don't be shy about reaching out to Wells & Co. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - Old White Horse - Baldock, Hertfordshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wells & Co. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wells & Co.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
