At a Glance
- Tasks: Support the General Manager and inspire your team in a vibrant pub environment.
- Company: The Nightingale, a friendly local pub at the heart of Bicester.
- Benefits: Competitive salary, private healthcare, 28 days holiday, and discounts.
- Other info: Enjoy a supportive culture with great career development opportunities.
- Why this job: Join a fun team and develop your career in the hospitality industry.
- Qualifications: Experience in management and a passion for excellent customer service.
The Nightingale is the friendliest pub in Bicester, showing all live sporting events, live entertainment, weekly quizzes, and much more. Having benefited from a brand new refurb last year, the perfect local just got better.
Your role as Assistant Manager includes:
- Supporting the General Manager with the day-to-day running of the site in accordance with established company standards, policies, and procedures.
- Motivating and inspiring your team through a genuine passion for hospitality.
- Ongoing training and development of the team.
- Driving sales by maintaining excellent standards and exceeding customer expectations.
- Maintaining front of house standards and driving excellence in food, hotel, service, and drink quality.
- Adhering to all legislative requirements for people, safety, and licensing.
- Conducting regular stock counts and comparing to usage reports including waste records to identify opportunities for tighter control.
What we are looking for:
- The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurised environment.
- Energy and motivation to successfully lead and inspire your team.
- Self-motivation with excellent organisational and communication skills.
- Previous experience in a management or leadership role within the hospitality industry - essential.
- Passion for the industry and the challenges that come with it.
- A result-driven and ambitious individual keen to develop your career and grow with us.
We will provide you with a great package including:
- £31,000 - £35,000 bonus.
- 28 days holiday.
- Private Healthcare.
- Life assurance.
- Holiday Buy and Sell.
- Company Pension scheme.
- Retail and beer discounts.
- Refer a friend Bonus.
- Cycle to work scheme.
- 50% off food on shift.
- Employee assistance programme.
- Benefits portal.
- Career development programme.
- Fun culture surrounded by a supportive team.
Assistant Manager - The Nightingale - Bicester, Oxfordshire employer: Wells & Co
Wells & Co. is an outstanding employer located in the picturesque Stratford-upon-Avon, offering a vibrant work culture that prioritises exceptional customer service and employee satisfaction. With competitive pay, generous benefits including 28 days of holiday, and ample opportunities for career growth, we foster an environment where passionate individuals can thrive and make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - The Nightingale - Bicester, Oxfordshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wells & Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wells & Co
Don't be shy about reaching out to Wells & Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - The Nightingale - Bicester, Oxfordshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wells & Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wells & Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
