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For Companies At a Glance
- Tasks: Lead the front of house team and ensure an unforgettable customer experience.
- Company: The Old School House, a vibrant pub in Stoney Stratford.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Join a passionate team and make every customer's visit memorable.
- Qualifications: Previous leadership experience in hospitality and a love for food and drinks.
- Other info: Fast-paced environment perfect for ambitious individuals looking to shine.
The predicted salary is between 24000 - 36000 £ per year.
The Old School House situated in the heart of Stoney Stratford is a pub for all occasions, boasting a fantastic menu and extensive drinks range including its very own, one of a kind, dedicated cocktail bar.
Position
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
FOH Supervisor. employer: Wells and Co.
Contact Detail:
Wells and Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor.
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Old School House and soak up the atmosphere. Chat with staff and customers to get a feel for the place – it’ll help you stand out when you show genuine interest.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've led teams in the past. We want to hear about your experiences in fast-paced environments and how you’ve tackled challenges head-on.
✨Tip Number 3
Be ready to demonstrate your customer service prowess! Think of scenarios where you’ve gone above and beyond for customers. We love candidates who can deliver exceptional service and create memorable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are eager to join our team and make a difference.
We think you need these skills to ace FOH Supervisor.
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! Share your love for food and drinks in your application. We want to know what makes you tick and how you can bring that passion to our team.
Highlight Leadership Experience: Make sure to showcase any previous leadership roles you've had, especially in customer-facing environments. We’re looking for someone who can lead by example, so tell us about your experiences and how you’ve motivated your team.
Be Specific About Your Skills: When detailing your skills, be specific! Mention your ability to handle orders accurately, work with kitchen staff, and deliver top-notch customer service. We want to know exactly how you can contribute to making our customers' experiences unforgettable.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The Old School House!
How to prepare for a job interview at Wells and Co.
✨Know the Menu Inside Out
Familiarise yourself with the pub's menu and drinks offerings, especially the unique cocktails. Being able to confidently recommend items will show your enthusiasm and passion for food and drink, which is key for a FOH Supervisor.
✨Showcase Your Leadership Skills
Prepare examples from your previous roles where you demonstrated leadership in a hospitality setting. Highlight how you supported your team and handled any challenges, as this will resonate well with the interviewers looking for a proactive leader.
✨Emphasise Customer Service Excellence
Think of specific instances where you went above and beyond for customers. Discuss how you ensured their experience was top-notch, as delivering excellent customer service is crucial for this role.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and fast-paced environments. Prepare to share strategies you’ve used to maintain high standards while managing multiple tasks, as this will demonstrate your ability to thrive in a busy pub setting.
