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For Companies At a Glance
- Tasks: Lead the team to create unforgettable guest experiences and manage customer journeys.
- Company: A vibrant local pub group in Bedford with a focus on teamwork.
- Benefits: Dynamic work environment, opportunities for growth, and a fun atmosphere.
- Why this job: Join us to make every guest's visit memorable while developing your leadership skills.
- Qualifications: Previous hospitality leadership experience and a passion for food and drink.
- Other info: Perfect for those who thrive in a fast-paced, customer-focused setting.
The predicted salary is between 28800 - 43200 £ per year.
A local pub group in Bedford is looking for a passionate leader to ensure an exceptional customer experience. This role offers a dynamic work environment focused on teamwork and customer satisfaction.
Responsibilities
- Manage the customer journey to deliver a high-quality experience
- Ensure accurate orders and payments
- Confidently recommend the menu to guests
Qualifications
- Previous leadership experience in hospitality is essential
- Passion for food and drink
Front of House Leader: Guest Experience & Team Growth in Bedford employer: Wells and Co.
Contact Detail:
Wells and Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader: Guest Experience & Team Growth in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for customer experience shine through. Remember, they’re looking for someone who can lead a team and create a welcoming atmosphere.
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions related to leadership and customer service. We can help you with mock interviews to boost your confidence and nail that first impression.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a direct line to the hiring team. Plus, it shows you’re serious about joining their crew and ready to make an impact in the guest experience.
We think you need these skills to ace Front of House Leader: Guest Experience & Team Growth in Bedford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see your enthusiasm for creating exceptional customer experiences and how you can bring that energy to our team.
Highlight Leadership Experience: Make sure to emphasise any previous leadership roles you've had in hospitality. We’re looking for someone who can inspire and guide a team, so share specific examples of how you've done this in the past.
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to get to know the real you. Share your unique approach to guest experience and teamwork!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Wells and Co.
✨Know the Menu Inside Out
Make sure you’re familiar with the menu and can confidently recommend dishes. This shows your passion for food and drink, which is crucial for the role. Practise describing your favourite items and why they stand out.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or improved customer satisfaction. Be ready to discuss how you handle challenges and motivate your team to deliver exceptional service.
✨Understand the Customer Journey
Think about the different stages of the customer experience in a pub setting. Be prepared to discuss how you would manage this journey to ensure high-quality service, from greeting guests to handling feedback.
✨Emphasise Teamwork
Since teamwork is key in this role, come equipped with stories that highlight your ability to work collaboratively. Discuss how you’ve fostered a positive team environment and how you plan to do the same in this position.
