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- Tasks: Deliver exceptional customer experiences and serve delicious food and drinks.
- Company: The Gordon Arms, a beloved neighbourhood hangout in Bedford.
- Benefits: Competitive pay, tips, 28 days holiday, and discounts on food and drinks.
- Why this job: Join a fun team and grow your career in a vibrant hospitality environment.
- Qualifications: Experience in hospitality, passion for food and beer, and great teamwork skills.
- Other info: Enjoy a supportive culture with excellent career development opportunities.
The predicted salary is between 18304 - 25400 £ per year.
Just a short walk from Bedford town centre, The Gordon Arms can be found on the well‑known and loved Castle Road, located in the heart of Bedford’s Castle Quarter. We love to be considered as a neighbourhood hangout which offers great beer, tasty food and great service.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth‑watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
We will offer you a great package:
- £8.80 - £12.21 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Team Member in Bedford employer: Wells and Co.
Contact Detail:
Wells and Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member in Bedford
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Gordon Arms and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the place. This will not only help you stand out but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios that might come up in a busy front of house role. Whether it’s dealing with a tricky customer or recommending the best beer, being prepared will give you the confidence to shine during your interview.
✨Tip Number 3
Show off your passion for food and drink! When you’re chatting with the hiring team, don’t hold back on sharing your favourite dishes or drinks. This is a great way to connect with them and demonstrate that you’re not just looking for any job, but you’re excited about this specific opportunity.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are eager to join us. It shows initiative and gives you a better chance of landing that interview. Plus, you’ll be one step closer to joining our fun and supportive team!
We think you need these skills to ace FOH Team Member in Bedford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and beer shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure to customise your CV to highlight any previous front of house experience. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your relevant experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wells and Co.
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offerings. Being able to confidently recommend items will show your enthusiasm for food and beer, which is key for a Front of House role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered excellent customer service. Think about how you handled difficult situations or went above and beyond for customers. This will demonstrate your ability to ensure a top-notch customer journey.
✨Emphasise Teamwork
Front of House roles require strong teamwork. Be ready to discuss how you've collaborated with others in fast-paced environments. Highlight any experiences where you supported your colleagues or contributed to a positive team atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.