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- Tasks: Lead strategy and development for our pub partners, ensuring their long-term success.
- Company: Wells & Co, a family-owned pub company celebrating 150 years of excellence.
- Benefits: Competitive salary, performance bonuses, private healthcare, and generous annual leave.
- Why this job: Make a real impact in the pub industry while working with passionate teams.
- Qualifications: Strong leadership skills, strategic thinking, and a genuine passion for pubs.
- Other info: Join a values-led company focused on innovation and community.
The predicted salary is between 75000 - 100000 £ per year.
Wells & Co - a family owned pub company built on strong values, long-term thinking, and a genuine passion for great pubs. Proud to be celebrating our 150th Birthday this year, our success is driven by the strength of our partnerships and the people behind each pub. We believe in empowering independent operators while providing the support, expertise, and investment they need to thrive.
As Director of Pub Partners Operations, you will lead the strategy, performance, and development of our leased and tenanted pubs, based across the Northern Home Counties. You will ensure our pub partners are set up for long term success while delivering sustainable growth across the estate. Managing a team of four Regional Development Managers, this is a pivotal senior role, where commercial acumen meets relationship-led leadership. The ideal candidate will live within commutable distance to our Bedford home, Brewpoint.
Key Responsibilities- Develop and execute the overall Pub Partners strategy aligned with our company goals
- Motivate, coach, and develop the team to achieve sustainable profit growth and operational excellence
- Build strong, trust-based relationships with pub partners across the entire estate
- Oversee recruitment, onboarding, and development of new pub partners
- Support Learning & Development to deliver high-quality, income-driving training for pub partners
- Improve operational efficiency, by having a detailed understanding of all available data, using this to make informed decisions
- Collaborate and support across business functions to ensure that our partners have access to the right product at the right time ensuring profitability for Wells and Co
- Working with the commercial team to develop and implement clear and concise pricing strategies that support and promote profit and volume growth on wet sales.
- Ensure all pubs operate safely, legally, and sustainably by driving environmental compliance, health & safety standards, staff training, and initiatives to reduce energy use and carbon footprint.
- Collaborate with marketing, property, and finance teams to maximise pub potential
- A genuine passion for the pub industry - you enjoy being in sites and making it a part of your lifestyle!
- Strategic, commercially driven, and enthusiastic leader who aligns teams to achieve and exceed goals
- Strong negotiator with credibility, gravitas, and the ability to influence stakeholders at all levels
- Highly partner-focused, with emotional intelligence, empathy, and excellent listening skills
- Flexible thinker, balancing operational detail with long-term strategic planning
- Innovative, resilient, and adaptable, able to lead through change and inspire teams to raise standards
- Excellent communicator with a passion about people development and coaching
- Values-led, with a genuine appreciation for community pubs and their role
- Competitive salary and performance-based bonus
- 25 days annual leave + b/h
- Private healthcare and pension scheme
- Life assurance
- 30% off dining and retail
If you are looking to develop your career within a Company who are led by family values whilst still striving to innovate, invest and progress, this may be the role for you. Apply now to join a business where your ideas and leadership will make a real difference.
Director of Operations in Bedford employer: Wells and Co.
Contact Detail:
Wells and Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Bedford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the pub industry. Attend events, join relevant groups, and don’t be shy about reaching out to folks on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show your passion for pubs! When you get the chance to chat with potential employers, let your love for the industry shine through. Share your experiences and ideas on how to improve operations or enhance customer experience – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by knowing the company inside out. Research Wells & Co, their values, and their approach to partnerships. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make your dream job a reality!
We think you need these skills to ace Director of Operations in Bedford
Some tips for your application 🫡
Show Your Passion for Pubs: Make sure to highlight your genuine love for the pub industry in your application. We want to see how you connect with the culture and values of Wells & Co, so share any personal experiences that showcase your enthusiasm!
Tailor Your Application: Don’t just send a generic CV and cover letter! We’re looking for candidates who can align their skills and experiences with the specific responsibilities of the Director of Operations role. Make it personal and relevant to us.
Highlight Your Leadership Skills: As a senior role, we need to see your leadership style shine through. Share examples of how you've motivated teams, built relationships, and driven success in previous positions. Show us what makes you a great leader!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to join our family!
How to prepare for a job interview at Wells and Co.
✨Know Your Pubs
Before the interview, dive deep into Wells & Co's history and values. Understand their approach to empowering pub partners and how they celebrate their 150th birthday. This will show your genuine passion for the pub industry and help you connect with the interviewers.
✨Showcase Your Leadership Style
Prepare examples that highlight your experience in motivating and developing teams. Discuss specific strategies you've used to achieve sustainable profit growth and operational excellence. This will demonstrate your alignment with the role's focus on relationship-led leadership.
✨Be Data-Driven
Familiarise yourself with key performance indicators relevant to the pub industry. Be ready to discuss how you've used data to make informed decisions in previous roles. This will illustrate your commercial acumen and ability to improve operational efficiency.
✨Emphasise Collaboration
Think of examples where you've successfully collaborated with different business functions. Highlight how you ensured partners had access to the right products at the right time. This will showcase your ability to work across teams and maximise pub potential.