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- Tasks: Help clients plan and book personalised wellness travel experiences.
- Company: Join a growing wellness-focused online travel business.
- Benefits: Flexible part-time role with competitive pay and growth potential.
- Why this job: Combine your passion for travel and wellness while making a difference.
- Qualifications: Strong communication skills and a love for exceptional customer service.
- Other info: Work remotely and enjoy the chance to expand your role.
The predicted salary is between 21000 - 28000 £ per year.
Wellness Traveller is a wellness-focused online travel business dedicated to helping people travel in a more intentional and fulfilling way. Rather than selling standard trips, we curate and book wellness-led holidays, retreats, spa stays, and transformational experiences across Europe — guided by the emotional motivations behind why people travel. Our model blends technology with human insight: combining an instant-book platform with a high-touch concierge service that helps guests find the right travel experience for their needs. We work with handpicked hotels, retreat leaders, and wellness destinations, and are currently in an exciting phase of growth.
This is a part‐time remote role for a Travel Concierge & Client Advisor with a focus on wellness travel. The role involves assisting clients in planning and booking customised wellness travel itineraries, managing leads, providing fast and exceptional customer support, and ensuring a seamless and enjoyable client experience. Daily tasks include managing enquiries via our booking platform, coordinating with wellness travel partners, offering personalised recommendations, and maintaining accurate CRM records and follow‐ups with clients to drive conversion.
Qualifications
- Proficiency in Concierge Services and Reservations management
- Exceptional Communication skills and Customer Service expertise
- Experience in Receptionist Duties and handling client inquiries efficiently
- Ability to prioritise tasks in a remote environment (unless living near our Edinburgh office)
- Knowledge of wellness travel trends and destinations is highly desirable
- Familiarity with booking platforms and travel management software is a plus
- Passion for wellness, travel, and creating exceptional client experiences
- English fluency required; German highly desirable. Additional European languages are a bonus.
Compensation
A part‐time, flexible role, circa £35k full‐time equivalent, pro‐rata for part‐time (flexible and scope to broaden the role and increase hours depending on experience).
Start
End of April 2026
Seniority level
Entry level
Employment type
Part‐time
Industries
Travel Arrangements
Travel Concierge & Client Advisor (Wellness Focus) in London employer: Wellness Traveller
Contact Detail:
Wellness Traveller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Concierge & Client Advisor (Wellness Focus) in London
✨Tip Number 1
Get to know the company inside out! Research Wellness Traveller and understand their mission, values, and the unique experiences they offer. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend wellness travel events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're passionate about wellness travel and how your skills align with the role. A confident and enthusiastic delivery can make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and makes it easier for us to track your progress.
We think you need these skills to ace Travel Concierge & Client Advisor (Wellness Focus) in London
Some tips for your application 🫡
Show Your Passion for Wellness: When you're writing your application, let your love for wellness travel shine through! Share any personal experiences or insights that connect you to the wellness industry. We want to see how you can bring that passion to our team.
Tailor Your Application: Make sure to customise your application for the Travel Concierge & Client Advisor role. Highlight your relevant skills and experiences that align with what we’re looking for. A little effort goes a long way in showing us you’re the right fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate. Use bullet points if it helps to make your skills stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our wellness-focused team!
How to prepare for a job interview at Wellness Traveller
✨Know Your Wellness Travel
Make sure you brush up on the latest trends in wellness travel. Familiarise yourself with popular destinations, retreats, and experiences that align with the company's mission. This will not only show your passion but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client. This is crucial for a role that focuses on creating enjoyable client experiences.
✨Practice Remote Communication
Since this is a remote role, practice communicating clearly and effectively in a virtual setting. You might want to do mock interviews over video calls to get comfortable with the format and ensure you can convey your ideas without any hiccups.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company’s approach to wellness travel, their partnerships, or how they measure client satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
