At a Glance
- Tasks: Help clients plan and book personalised wellness travel experiences.
- Company: Join Wellness Traveller, a leader in intentional and fulfilling travel.
- Benefits: Flexible part-time role with competitive pay and growth opportunities.
- Other info: Work remotely and enjoy a dynamic, supportive team environment.
- Why this job: Combine your passion for wellness and travel while making a difference.
- Qualifications: Strong communication skills and a love for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Wellness Traveller is a wellness-focused online travel business dedicated to helping people travel in a more intentional and fulfilling way. Rather than selling standard trips, we curate and book wellness-led holidays, retreats, spa stays, and transformational experiences across Europe — guided by the emotional motivations behind why people travel. Our model blends technology with human insight: combining an instant-book platform with a high-touch concierge service that helps guests find the right travel experience for their needs. We work with handpicked hotels, retreat leaders, and wellness destinations, and are currently in an exciting phase of growth.
This is a part‑time remote role for a Travel Concierge & Client Advisor with a focus on wellness travel. The role involves assisting clients in planning and booking customised wellness travel itineraries, managing leads, providing fast and exceptional customer support, and ensuring a seamless and enjoyable client experience. Daily tasks include managing enquiries via our booking platform, coordinating with wellness travel partners, offering personalised recommendations, and maintaining accurate CRM records and follow‑ups with clients to drive conversion.
Qualifications:
- Proficiency in Concierge Services and Reservations management
- Exceptional Communication skills and Customer Service expertise
- Experience in Receptionist Duties and handling client inquiries efficiently
- Ability to prioritise tasks in a remote environment (unless living near our Edinburgh office)
- Knowledge of wellness travel trends and destinations is highly desirable
- Familiarity with booking platforms and travel management software is a plus
- Passion for wellness, travel, and creating exceptional client experiences
- English fluency required; German highly desirable. Additional European languages are a bonus.
Compensation:
A part‑time, flexible role, circa £35k full‑time equivalent, pro‑rata for part‑time (flexible and scope to broaden the role and increase hours depending on experience).
Start: End of April 2026
Seniority level: Entry level
Employment type: Part‑time
Industries: Travel Arrangements
Travel Concierge & Client Advisor (Wellness Focus) employer: Wellness Traveller
Wellness Traveller is an exceptional employer that prioritises employee well-being and growth, offering a flexible part-time role as a Travel Concierge & Client Advisor focused on wellness travel. With a supportive work culture that values intentional travel experiences, employees benefit from the opportunity to work remotely while engaging with a passionate team dedicated to curating transformative journeys. The company fosters personal development through exposure to wellness trends and client interactions, making it an ideal place for those seeking meaningful and rewarding employment in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Concierge & Client Advisor (Wellness Focus)
✨Get in on Local Events
In the travel and tourism industry, local events are golden opportunities to meet potential employers. Attend tourism fairs, travel expos, and local meetups where you can connect with companies looking for part-time help. Bring a smile and business cards—you never know who you'll chat with!
✨Hit Up Travel Agencies
Don't just apply online—walk into local travel agencies or tourism offices! You can showcase your enthusiasm in person and make a memorable first impression. Bring your CV and chat about your passion for travel; you’ll stand out more than a standard applicant.
✨Join Travel & Tourism Communities
Dive into online communities related to travel and tourism. Platforms like Facebook Groups, Reddit, and Meetup are great for finding part-time gigs and mentorship. Plus, connecting with folks in the industry can lead to insider info about job openings that aren't publicly advertised.
✨Keep an Eye on Seasonal Hiring Trends
Many travel companies ramp up hiring during peak tourist seasons. Be proactive and start applying a month or two ahead of busy periods, like summer or holidays. Also, keep an eye on Wellness Traveller for updates on part-time roles—they often look for passionate individuals to join their team during these high-demand times.
We think you need these skills to ace Travel Concierge & Client Advisor (Wellness Focus)
Some tips for your application 🫡
Show Off Your Travel Experience:In the travel and tourism industry, your personal travel experiences can really set you apart. In your CV, highlight any destinations you've visited, special skills you've learned abroad, or even unique cultural experiences that can show your passion for travel. This not only adds a personal touch but also demonstrates your enthusiasm for the role at Wellness Traveller.
Tailor Your Cover Letter to the Role:Since this is a part-time role, let us know how it fits into your plans. In your cover letter, explain why you're looking for part-time work at Wellness Traveller and what you hope to gain from the experience. It's also a good idea to mention any relevant customer service experience, as that's super important in this field!
Highlight Local Knowledge:Working in travel and tourism often means guiding clients through their experiences, so demonstrating your knowledge of local attractions or hidden gems is key. If you've got any local certifications or have worked with tourism boards, make sure to include those details in your CV.
Keep It Flexible:Since part-time roles often come with varied hours, in your application, be sure to mention your availability. Employers at Wellness Traveller will appreciate knowing when you can work. A little flexibility can go a long way in this industry!
How to prepare for a job interview at Wellness Traveller
✨Know Your Destinations
For a role in travel-tourism, it’s essential to have a good grasp of popular destinations and trends. Brush up on travel hotspots, local customs, and emerging travel preferences—this will show that you aren't just passionate but also informed.
✨Customer Scenarios Practice
Expect to handle customer-centred questions, as part-time roles often involve direct interaction with clients. Think about common travel queries or issues and practice your responses. How would you handle a booking change or a complaint? Let’s show them you can think on your feet!
✨Flexible Schedule Enthusiasm
Since this is a part-time gig, it’s likely they’ll want someone who’s adaptable with their hours. Be honest about your availability, and maybe even show off your eagerness to take on different shifts or tasks—a big plus in the dynamic travel industry!
✨Portfolios of Experiences
While portfolios aren't as common in tourism, if you’ve previously organised trips, internships, or even participated in travel blogging or vlogging, bring that along. Share any interesting itineraries or recommendations you’ve created—they add a personal touch and showcase your enthusiasm.
