At a Glance
- Tasks: Be the friendly face of our schools, providing exceptional customer service and administrative support.
- Company: Join Bold Futures Federation, a dynamic collection of schools dedicated to excellence.
- Benefits: Flexible hours, term-time only, with potential for overtime and career development.
- Other info: Join a fun, supportive team that values your contributions and growth.
- Why this job: Make a real difference in a vibrant community while gaining valuable experience.
- Qualifications: Strong communication skills, IT proficiency, and a positive, can-do attitude.
The predicted salary is between 20000 - 25000 £ per year.
Do you want something different? A driven and forward-thinking collection of schools, which believes passionately in excellence for all pupils. Bold Futures Federation includes Talavera Junior School, Wellington Community Primary School and Marlborough Infants School; this has allowed all schools to share best practice and the capacity to provide exceptional CPD and career opportunities. This role will be placed across the federation.
The successful candidate will be the first point of contact in our very busy school offices and will be expected to deliver exceptional customer service to pupils, families and visitors to the school. The role will include general administrative duties such as:
- Answering the telephones
- Message taking
- Photocopying
- Sending e-mails
- Using several schools IT systems
We are offering 25 hours per week, term time only. We can be flexible on days but must include Friday. Overtime may also be available.
Could you be part of our dynamic, fast-paced and fun team? Do you want to serve a diverse and open community? We are looking for a dedicated learning support assistant who:
- Is a calm, positive and effective communicator, confident in liaising with all colleagues, children, parents, governors and outside agencies
- Can use initiative and thrive through a ‘can-do’ approach to solving problems
- Is flexible in the role and tasks undertaken and can work with frequent interruption
- Can maintain discretion and confidentiality at all times
- Looks after the welfare of children through a first aider role
- Has strong IT and administrative skills (MS Office) to produce letters and other documents
- Can work on their own as well as being part of a larger team
- Can work under pressure whilst still providing the best customer service
Bold Futures Federation believes in offering a great range of opportunities and experiences for pupils and their families. This is achieved by a large team of very friendly staff who always go the extra mile.
Receptionist in Aldershot employer: Wellington Community Primary School
Bold Futures Federation is an exceptional employer that prioritises excellence and growth for both its pupils and staff. With a dynamic work culture that fosters collaboration across multiple schools, employees benefit from extensive professional development opportunities and a supportive environment. Located in a vibrant community, this role as a Receptionist offers the chance to make a meaningful impact while enjoying flexible working hours and the camaraderie of a dedicated team.
Contact Details:
Wellington Community Primary School Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Aldershot
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Wellington Community Primary School and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Wellington Community Primary School and let us see your personality shine through!
We think you need these skills to ace Receptionist in Aldershot
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Wellington Community Primary School.
Get Familiar with Our Brand:Before applying, take some time to learn about Wellington Community Primary School and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Wellington Community Primary School
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Wellington Community Primary School.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Wellington Community Primary School will surely appreciate.
