Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Wellington Health & Fitness Club is a premium wellbeing and fitness facility, offering an exceptional environment for members, staff, and pupils. We pride ourselves on high service standards, professional development, and a welcoming, active community.
The Health & Fitness Club is located on the edge of the Wellington College campus, offering a distinctive and welcoming environment.
You will be part of an energetic and professional team at the Wellington Health & Fitness Club, delivering high-quality service to members, pupils, and staff. You will work within a busy and rewarding environment where service standards, teamwork, and professional development are all valued.
Wellington Health & Fitness Club is seeking a friendly, organised Receptionist to join its front-of-house team for 16 hours per week. This is an important customer-facing role, providing a professional and reassuring presence for members, visitors, College pupils, staff and external hirers. You will help ensure that everyone using the Club feels informed, valued and well supported from their first enquiry through to the end of their visit.
The post combines excellent customer service with accurate administration in a busy leisure environment. You will respond to enquiries in person, by telephone and electronically; support facility, class and event bookings; process payments; and maintain confidential member and booking records with care. You will also help prospective members explore the Club's facilities and membership options through knowledgeable, helpful conversations, promoting services in a way that reflects the quality and community spirit of the Club.
Working closely with the Head Receptionist, Duty Managers and colleagues across the Club, you will contribute to an orderly, welcoming and well-prepared reception area. You will support the smooth running of daily activities, help with operational checks and event arrangements, and ensure that issues, hazards or concerns are reported promptly. The role requires a calm, practical approach when priorities change, alongside the confidence to resolve routine matters independently and seek guidance where needed. xgikmsk
We are looking for someone with strong communication and administrative skills, confidence using everyday digital systems, and a genuine commitment to thoughtful, high-quality service. Experience in leisure, hospitality or another customer-facing setting wo
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