Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a premium health and fitness club, ensuring exceptional member experiences and team performance.
- Company: Wellington College Health & Fitness Club, a top-tier leisure and wellbeing facility.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal and professional growth.
- Other info: Join a diverse team committed to safeguarding and promoting wellbeing.
- Why this job: Make a real impact in a vibrant community while enhancing member engagement and satisfaction.
- Qualifications: Strong leadership skills and experience in high-quality hospitality or leisure environments.
The predicted salary is between 30000 - 40000 £ per year.
Health & Fitness Club leadership role delivering exceptional hospitality, member experience and team performance within a premium leisure environment. The Wellington College Health & Fitness Club is a premium leisure and wellbeing facility serving members, pupils, staff and visitors, with a strong focus on service excellence and community.
We are seeking a confident and experienced Club Experience Manager to lead the Front of House and Club Lounge operation, ensuring a consistently high-quality and welcoming experience across all hospitality spaces. This is a key leadership role with responsibility for standards, people, performance and atmosphere, combining operational oversight with a strong focus on customer experience.
You will take ownership of staffing, rotas and performance, supporting colleagues to deliver excellent service while maintaining clear expectations and consistency. Your presence on the floor will help set the tone, resolve issues calmly and ensure members and visitors feel valued at all times.
The role includes accountability for licensed operations, compliance and risk management, ensuring that health and safety, safeguarding and licensing requirements are met to a high standard. You will oversee day-to-day hospitality operations, maintaining presentation, cleanliness and service quality across busy and varied trading periods, including events and College activities.
You will also play an important role in the commercial performance of the Club Lounge and events programme. This includes managing stock, suppliers and budgets, monitoring performance and contributing to a varied programme of social events and member experiences that enhance engagement and support retention. Attention to detail, commercial awareness and pride in presentation are central to success in this role.
This position would suit a hospitality or leisure professional with strong leadership skills, a customer-focused mindset and experience of managing teams in a high-quality, member-led environment. You will be organised, resilient and comfortable balancing people leadership with operational and commercial responsibilities.
Safeguarding & Wellbeing Wellington College Health & Fitness Club is committed to safeguarding and promoting the welfare of children and young people. Applicants must undergo child protection screening including checks with past employers and the Disclosure and Barring Service.
Diversity, Equity & Inclusion / Equal Opportunities We welcome applications from all backgrounds and are committed to creating an inclusive and supportive working environment.
How to Apply All candidates must apply via our online application form using the link below. A CV may be uploaded in support of the application, but the Wellington application form must be completed in full for your application to be considered.
Gestor de Inscripciones in Crowthorne employer: WELLINGTON COLLEGE
Contact Detail:
WELLINGTON COLLEGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gestor de Inscripciones in Crowthorne
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with members and what events they host. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional hospitality, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your customer-focused mindset.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! If you can, connect with current employees on LinkedIn or attend any open days. This shows initiative and gives you insider knowledge that can really set you apart from other candidates.
✨Tip Number 4
Make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to join the team at Wellington College Health & Fitness Club.
We think you need these skills to ace Gestor de Inscripciones in Crowthorne
Some tips for your application 🫡
Be Yourself: When filling out the application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for hospitality and member experience.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in leadership and customer service. We love seeing how your background aligns with our focus on service excellence!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving team performance or enhancing member satisfaction, we want to hear about the impact you’ve made in previous roles.
Follow the Application Process: Remember, we need you to apply through our website using the online application form. It’s super important to complete this step fully, as it’s the only way we can consider your application!
How to prepare for a job interview at WELLINGTON COLLEGE
✨Know the Club Inside Out
Before your interview, make sure you research the Wellington College Health & Fitness Club thoroughly. Understand their values, services, and community focus. This will help you demonstrate your genuine interest in the role and how you can contribute to their mission of delivering exceptional hospitality.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that highlight your leadership abilities. Think about times when you successfully managed a team, resolved conflicts, or improved service quality. Be ready to discuss how you can inspire and support your colleagues to maintain high standards in a busy environment.
✨Emphasise Customer Experience
Since this role is all about enhancing member experience, come prepared with ideas on how to improve customer service and engagement. Share specific strategies you've implemented in previous roles that led to increased member satisfaction or retention. This shows you’re proactive and focused on the club's success.
✨Be Ready for Operational Questions
Expect questions related to operational oversight, compliance, and risk management. Brush up on relevant health and safety regulations and think about how you would handle various scenarios in a busy leisure environment. Showing your knowledge in these areas will demonstrate your readiness for the responsibilities of the role.