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- Tasks: Join our IT team as a Helpdesk Technician, providing support to staff and enhancing your tech skills.
- Company: Wellington College is a prestigious school set in a beautiful 400-acre campus in Berkshire.
- Benefits: Enjoy 33 days of annual leave, free lunch, and opportunities for career growth.
- Why this job: This role offers hands-on experience in a supportive environment with a focus on professional development.
- Qualifications: We're looking for enthusiastic candidates with prior IT experience and strong communication skills.
- Other info: This is a full-time, permanent position with a friendly and dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
Wellington College is one of the world\’s leading co-educational boarding and day schools located in rural Berkshire set in a stunning 400 acre campus, home to a blend of breathtaking original architecture and modern state-of-the-art facilities to provide the best possible education environment for our pupils. We have an exciting opportunity within our IT department who are looking for an enthusiastic and dedicated IT Helpdesk Technician. About the role: You will join on a full time, permanent basis (35 hours per week). We are seeking an experienced, enthusiastic, proactive and motivated candidate, with a genuine desire to develop a career in technology, who can demonstrate excellent communication and organisational skills, to work within a busy team. This is a mid-level position for someone with IT experience to gain additional skills and experience within an essential and demanding role, providing a courteous, friendly and professional service to staff, either via the telephone or in person. Dedication, hard work and passion will see you go far at Wellington College, we value and support our staff and you\’ll have the chance to develop existing and gain new skills with career progression opportunities available. Benefits: Wellington College offers a wide range of benefits, in addition to a competitive salary we offer * 33 days annual leave (including bank holidays), free lunch, subsidis…
IT Helpdesk Technician employer: wellington college Careers
Contact Detail:
wellington college Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk Technician
✨Tip Number 1
Familiarize yourself with the specific IT systems and software used at Wellington College. Research their current technology stack and be prepared to discuss how your experience aligns with their needs during the interview.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively resolved IT issues in the past. Being able to articulate your problem-solving process will demonstrate your ability to provide excellent service to staff.
✨Tip Number 3
Highlight your enthusiasm for technology and continuous learning. Discuss any relevant certifications or courses you’ve taken that show your commitment to developing your IT skills further.
✨Tip Number 4
Network with current or former employees of Wellington College if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace IT Helpdesk Technician
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Helpdesk Technician position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous IT experience and any specific skills that align with the requirements of the role. Use examples to demonstrate your problem-solving abilities and customer service skills.
Show Enthusiasm: Wellington College is looking for a motivated candidate. Make sure to convey your passion for technology and your eagerness to develop your career in your application materials.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at wellington college Careers
✨Show Your Enthusiasm for Technology
Make sure to express your genuine interest in technology during the interview. Share examples of how you've engaged with tech in your previous roles or personal projects, as this will demonstrate your passion and commitment to the field.
✨Highlight Your Communication Skills
Since the role involves providing support to staff, it's crucial to showcase your communication skills. Prepare to discuss situations where you effectively communicated technical information to non-technical users, ensuring they understood the solutions provided.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in IT support and how you resolved them. This will illustrate your proactive approach and ability to think critically under pressure, which is essential for an IT Helpdesk Technician.
✨Prepare Questions About Career Development
Wellington College values staff development, so come prepared with questions about growth opportunities within the organization. This shows that you're not only interested in the position but also in building a long-term career with them.
