At a Glance
- Tasks: Provide senior administrative support and guidance within the People Service Desk.
- Company: Wellcome Trust, a global charitable foundation improving health for everyone.
- Benefits: Competitive salary, hybrid working, and a commitment to diversity and inclusion.
- Other info: Flexible working options and excellent career development opportunities.
- Why this job: Join a mission-driven team tackling global health challenges and making a real impact.
- Qualifications: Experience in HR Helpdesk, complex administration, and proficiency with HRIS systems.
The predicted salary is between 50400 - 60480 £ per year.
The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won’t be solved by science alone.
We have an exciting opportunity for a People Services Specialist to provide senior administrative support and guidance within our People Service Desk. Reporting into the People Services Lead, you will be an integral part of our People team playing an active role in helping develop and implement the plans enabling Wellcome to become the best place to work, in support of the delivery of the mission.
The People Services Specialist is a technical specialist role, supporting complex people administration and query management alongside guidance for line managers within the People Service Desk, providing excellent attention to detail, driving consistency of approach and with a customer service mindset throughout.
The minimum requirements of the role are:
- Proven experience working with an HR Helpdesk environment at a senior level
- Experience managing complex people administration across the full employee lifecycle process including visa management, secondments (ideally international), redundancy admin management and supporting senior hires/leavers
- Ability to successfully resolve more challenging queries being raised with the People Services Desk which have been escalated by the People Services Assistants
- Proficiency with HRIS systems (Workday preferred)
We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.
Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition.
For further guidance on disclosure of criminal records please see our Policy Statement on the Recruitment of Ex-offenders. You can view our Privacy Statement.
People Services Specialist in London employer: WELLCOME TRUST
At Wellcome, we pride ourselves on being an exceptional employer, dedicated to fostering a flexible and inclusive work environment that empowers our employees to thrive. With a strong commitment to diversity and inclusion, we offer excellent benefits, opportunities for professional growth, and a hybrid working model that allows for a balanced work-life integration. Join us in our mission to improve health for everyone while enjoying a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Specialist in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at WELLCOME TRUST!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at WELLCOME TRUST.
We think you need these skills to ace People Services Specialist in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at WELLCOME TRUST. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to WELLCOME TRUST and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at WELLCOME TRUST. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to WELLCOME TRUST's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at WELLCOME TRUST
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with WELLCOME TRUST.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at WELLCOME TRUST will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact WELLCOME TRUST and how you would contribute to adapting HR strategies.
