People Services Specialist in London

The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won’t be solved by science alone.

We have an exciting opportunity for a People Services Specialist to provide senior administrative support and guidance within our People Service Desk. Reporting into the People Services Lead, you will be an integral part of our People team playing an active role in helping develop and implement the plans enabling Wellcome to become the best place to work, in support of the delivery of the mission.

The People Services Specialist is a technical specialist role, supporting complex people administration and query management alongside guidance for line managers within the People Service Desk, providing excellent attention to detail, driving consistency of approach and with a customer service mindset throughout.

The minimum requirements of the role are:

• Proven experience working with an HR Helpdesk environment at a senior level
• Experience managing complex people administration across the full employee lifecycle process including visa management, secondments (ideally international), redundancy admin management and supporting senior hires/leavers
• Ability to successfully resolve more challenging queries being raised with the People Services Desk which have been escalated by the People Services Assistants
• Proficiency with HRIS systems (Workday preferred)

We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.

Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition.

For further guidance on disclosure of criminal records please see our Policy Statement on the Recruitment of Ex-offenders. You can view our Privacy Statement.