At a Glance
- Tasks: Support the Operations Team with admin tasks and HR support in a dynamic environment.
- Company: Join WellChild, a charity dedicated to helping seriously ill children and their families.
- Benefits: Enjoy a competitive salary, flexible hours, and generous holiday allowance.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real difference while gaining valuable experience in a supportive team.
- Qualifications: Strong organisational skills and excellent communication abilities are essential.
The predicted salary is between 19000 - 22000 £ per year.
We are currently looking for part time admin support within our Operations Team. This is a busy and varied role, with day to day support to the Director of Operations and oversight of HR admin tasks alongside this will be supporting the wider Operations team.
Job details
- Location: Hybrid - Home working with 1-2 days per week at Cheltenham office
- Salary: £23,532 per annum
- Hours of work: 21 hours per week (open to flexible working patterns)
- Contract: Permanent until March 2, 2026
A Bit About Us: WellChild, based in Cheltenham, is the national charity for seriously ill children and their families. Through a range of practical and emotional support, training, and information programmes, WellChild gives children and young people with complex medical needs the best chance to thrive, at home.
What we are looking for: Previous administration experience is preferred but this doesn’t necessarily need to be in HR although that would be advantageous. What is important is that you have excellent IT and administration skills, are able to plan, prioritise and organise your work and have good attention to detail. Being approachable, flexible with excellent communication skills alongside an empathetic customer focussed approach would also fit in well this role.
What you will do: Provide broad operational and HR support across the organisation, assisting the Director of Operations with governance administration, Trustee coordination, meeting preparation, staff communications and project work; and the HR Manager with all recruitment processes, onboarding, DBS and right to work checks, employee records, training schedules and general HR queries. In addition, you will assist with IT asset tracking, policy updates, general office support and monthly reporting.
About You:
- Experience of working in a busy and varied administrative support role.
- Experience of supporting senior leadership teams, HR and or Trustees (desirable).
- Strong organisational skills and attention to detail.
- Ability to work as part of a team and use own initiative.
- Excellent communication and relationship-building abilities.
- Ability to manage multiple projects and deadlines.
- Understanding of the confidential nature of using data & GDPR.
- Able to quickly assimilate and interpret information accurately.
- Proficiency with Microsoft Office; experience with CRM’s such as Raiser’s Edge is a plus.
- Ability to collaborate with other teams across the organisation.
- A desire and commitment to provide the best possible service.
What we can offer:
- Competitive starting salary of £23,532 (pro rata).
- Salary band – £23,532 – £26,592
- 23 days holiday on appointment rising to 27 days plus 8 bank holidays (often additional 3 days during Christmas office closure).
- Stakeholder Pension Scheme from appointment at 5% employer.
- Employee Assistance Programme.
- TOIL for out of hours work.
Other: This is a permanent role based from our Cheltenham office – we operate a hybrid home working/ office working policy. There will also be some travel to meetings and events required that fall outside of normal working hours.
At WellChild, we celebrate diversity and recognise the value it brings to our organisation. We believe that diverse perspectives lead to innovation, creativity, and better decision-making. As such, we match charity needs with skills and experience of candidates and actively seek candidates from various backgrounds irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to fostering an inclusive workplace and take pride in ensuring that everyone feels welcome, respected, and empowered.
Safer Recruitment: WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role.
How to Apply: Application forms can be found at WellChild Jobs. If you need any assistance completing the application form, please contact our HR team. Completed application forms should be sent to hr@wellchild.org.uk. Applications can also be posted to HR Team, WellChild, Sunningend Business Centre, 22 Lansdown Industrial Estate, Cheltenham, Gloucestershire, GL51 8PL.
Recruitment Timetable: If you have a query regarding the recruitment process, require additional information, or would like to arrange an informal discussion about this role, please contact Johanna Waltho, HR Manager on johanna.waltho@wellchild.org.uk.
Please note that we can only accept applications from individuals with a right to work in the UK for the duration of this contract. We are unable to sponsor working visa applications.
Operations Admin Assistant in Cheltenham employer: WellChild
WellChild is an exceptional employer, offering a supportive and flexible work environment that prioritises the well-being of its employees while making a meaningful impact on the lives of seriously ill children and their families. With a competitive salary, generous holiday allowance, and a commitment to diversity and inclusion, WellChild fosters a culture of collaboration and growth, ensuring that every team member feels valued and empowered to contribute to the charity's mission. The hybrid working model allows for a balanced work-life integration, making it an ideal place for those seeking rewarding employment in Cheltenham.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Admin Assistant in Cheltenham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at WellChild!
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We think you need these skills to ace Operations Admin Assistant in Cheltenham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at WellChild. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to WellChild and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at WellChild. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to WellChild's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at WellChild
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with WellChild.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at WellChild will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact WellChild and how you would contribute to adapting HR strategies.
