At a Glance
- Tasks: Lead a dedicated team to provide high-quality care and support for residents.
- Company: Wellburn, a family-run business that values personality and teamwork.
- Benefits: £500 Golden Hello, paid NVQ qualification, staff lottery, and birthday prize draw.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in a care home setting with strong communication and interpersonal skills.
The predicted salary is between 30000 - 40000 £ per year.
As well as working alongside a dedicated team, working at Wellburn also brings extra benefits including:
- £500 Golden Hello
- Excellent rates of pay
- Paid NVQ qualification
- Ongoing wellbeing and mental health initiatives
- HALO Awards – to recognise staff who go above and beyond
- £500 refer a friend scheme
- Staff Lottery
- Birthday wishes – prize draw each month to have your birthday off.
A little bit about us: Here at Wellburn, our lovely family run business operates a little differently to a lot of other businesses. We don’t hire robots. We hire people. Everyone is different, and we love that. Our recruitment policy is as much to do with personality as it is about qualifications. We need you to fit in and be part of the team. Part of the family.
About the role: An exciting opportunity has arisen for a Deputy Home Manager. Reporting to the Registered Home Manager, the Deputy Manager will be responsible for assisting the Home Manager to deliver high quality care of our residents. Our Deputy Managers monitor the performance of staff, ensuring additional training and support is provided where necessary and ensure that good relationships are built and maintained with residents, families and members of the team. In the Home Manager’s absence, the Deputy Manager will take responsibility for leading the team and running the home. Whether you’re helping a member of the team to develop their performance, administering prescribed medicines or preparing reports and care plans, you’ll always have resident wellbeing in mind above anything else.
We are looking for someone with previous experience of deputising/leading a team within a Care Home. They will have excellent communication and interpersonal skills and have positive energy and the ability to get along with people.
Key Responsibilities:
- Take responsibility for the running of the home in the absence of the registered manager.
- Assist the registered manager produce and maintain systems and procedures for auditing and assuring quality care provided by the home.
- To maintain account ledgers, cash books and documentation as required in law.
- To receive, log and monitor all monies received from residents, relatives and staff.
- Support the registered manager in his or her duties to ensure the home complies with all health and safety requirements, including the fire safety regulations and procedures.
- To assist the Manager in the selection and recruitment of staff and to assist in the preparation of duty rotas as needed.
- Promote a culture of equality and diversity among residents, staff and visitors.
- Participate in staff training and development to ensure that Job Description requirements can be adequately fulfilled.
- To ensure the involved commitment, motivation and flexibility of staff through proper organisation, leadership, job deployment and appropriate skill mix.
- To conduct staff meetings and to ensure that the minutes of such meetings are communicated to all staff.
- To assist in staff supervision and appraisal sessions at the specified intervals.
- To ensure that each resident is assessed for need and has a formally developed Care Plan, ensuring the involvement of the resident and his/her family or relatives, as required.
- To ensure that care plans are monitored and reviewed at regular intervals.
- To supervise all aspects of catering in the Home to ensure that required standards of Food Hygiene are achieved.
- To assist in the planning of menus, in particular ensuring that any special dietary requirements are met.
- To ensure that all duties undertaken by reporting staff are performed to required standards, and that all such staff contribute to providing a happy, efficient and homely atmosphere within the Home.
- To be responsible for the receipt, handling, storage, issue, administration and disposal of all drugs and medicines in line with documented procedures, and to maintain the necessary records.
- To participate in the development of social activities for residents.
- To assist the Manager in resolving and handling any complaints received from residents, relatives or staff as appropriate.
- To keep abreast of all new legislation and regulations relating to Health & Safety, C.O.S.H.H., Fire Prevention and Local Authority mandates, and to ensure effective communication of the same to staff.
- Help to maintain the standards set for the appearance and upkeep of the premises, indoors and outdoors.
- Manage, as required, any planned maintenance programmes.
- To ensure that all matters relating to residents i.e. finances, health, personal matters etc. are kept strictly confidential at all times.
- To ensure that all matters relating to employees i.e. Company Finance, Company paperwork, Personal Matters etc. are kept strictly confidential at all times.
To discover us: With 14 homes covering all four corners of the North East, you’re never far away from one of our homes. To find out more about and to apply for a job in your area visit www.wellburncare.co.uk/careers.
Deputy Manager in Richmond employer: Wellburn Care Homes
Wellburn is an exceptional employer that prioritises the wellbeing and development of its staff, offering a supportive work culture where individuality is celebrated. With benefits such as a £500 Golden Hello, paid NVQ qualifications, and ongoing mental health initiatives, employees are encouraged to grow both personally and professionally while making a meaningful impact in the lives of residents. Located across the North East, Wellburn provides a family-like atmosphere that fosters strong relationships among team members and residents alike.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Richmond
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wellburn's website and social media. Understanding their values and how they treat their staff can help you connect during the conversation.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, think of examples from your past where you've successfully led a team or resolved conflicts. Be ready to share these stories!
✨Tip Number 3
Show your passion for care! When you’re chatting with the interviewers, let your enthusiasm for providing high-quality care shine through. They want to see that you genuinely care about the residents and the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Deputy Manager in Richmond
Some tips for your application 🫡
Be Yourself:At StudySmarter, we believe in hiring real people, not robots. So, let your personality shine through in your application! Share your unique experiences and what makes you a great fit for our team.
Tailor Your Application:Make sure to customise your application to match the Deputy Manager role. Highlight your relevant experience in care homes and how your skills align with the responsibilities listed in the job description.
Show Your Passion:We love seeing candidates who are genuinely passionate about care and supporting residents. In your application, express why you want to work with us and how you can contribute to our family-like atmosphere.
Apply Through Our Website:To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at Wellburn Care Homes
✨Know the Company Culture
Before your interview, take some time to understand Wellburn's family-run ethos. They value personality just as much as qualifications, so think about how your own values align with theirs and be ready to share examples of how you fit into a team.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and support a team. Prepare specific examples from your past experiences where you've successfully managed a team or handled challenging situations, highlighting your communication and interpersonal skills.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life care situations. Think about scenarios where you've had to make quick decisions or resolve conflicts, and be ready to discuss how you prioritised resident wellbeing in those moments.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about their ongoing training initiatives or how they promote a culture of equality and diversity within the home. This shows you're genuinely interested in being part of their team.
