Home Manager

A little bit about us

Here at Wellburn, our lovely family run business operates a little differently to a lot of other businesses. We don't hire robots. We hire people. Everyone is different, and we love that. Our recruitment policy is as much to do with personality as it is about qualifications. We need you to fit in and be part of the team. Part of the family.

Benefits

• Excellent rates of pay
• Paid NVQ qualification
• Ongoing wellbeing and mental health initiatives
• £500 refer a friend scheme
• Staff Lottery
• Birthday wishes – prize draw each month to have your birthday off.

About the role

An exciting opportunity has arisen for an experienced Registered Manager. You will be a strong, motivated and committed individual who will manage a 38 bed care home, providing residential care for elderly residents with dementia. You will have excellent knowledge and a proven track record of health and safety legislation, along with knowledge and experience of safeguarding of vulnerable adults. You will be a well organised and energetic person with excellent leadership and mentoring skills.

Key responsibilities:

• Be expected to achieve good retention of staff, absenteeism and sickness absence.
• Maintain the day-to-day running of the home on behalf of the registered provider and to meet all legal requirements.
• Develop an ethos that reflects residents' individual needs and that celebrates their individual differences and diversity.
• Have all the necessary policies, procedures and systems in place required for the effective running of the home.
• Address the care and health needs of each resident and to make sure they are kept safe and well protected.
• Ensure the emotional, spiritual, physical, medical and material needs of the residents are recognised, assessed and met where possible.
• Ensure that appropriate staffing levels are maintained.
• Provide effective support and supervision to the homes' staff.
• Maintain a safe environment for residents and staff and to respond to all health and safety requirements.
• Comply with the legislation and regulations concerning environmental health and infection control.
• Manage the homes budget and resources in accordance with the established systems and procedures.
• Engage in business planning and marketing of the home.
• Establish effective working relationships with other professionals, agencies and CQC inspectors.
• Continuously monitor and review the homes activities to make sure high standards are being maintained.
• Negotiate appropriate fees with purchasing authorities or residents or their families as appropriate.
• Provide all residents with written terms and conditions of residence and to make sure that they understand them.
• Make adequate arrangements for the introduction and reception of new residents.
• Investigate complaints and take appropriate action.
• Take responsibility and the necessary actions on behalf of the registered provider for the recruitment, appointment and deployment of care, catering, domestic and other staff employed by the home.
• Implement and comply with all relevant employment legislation.
• Plan and manage the required staff complement, cover, levels and rotas.
• Plan, organise and implement effective staff induction, supervision, appraisal and training in accordance with statutory requirements and standards.
• To maintain account ledgers, cash books and documentation as required in law.
• To assist in the application of disciplinary rules, and in the implementation of disciplinary procedures.
• To be responsible for the receipt, handling, storage, issue, administration and disposal of all drugs and medicines in line with documented procedures, and to maintain the necessary records.
• To supervise all aspects of catering in the Home to ensure that required standards of Food Hygiene are achieved.
• To assist in the planning of menus, in particular ensuring that any special dietary requirements are met.
• To undertake other duties, as necessary.
• Complete CQC Notifications/Safeguarding in line with legal obligations.
• To generate all notifications in relation to accidents suffered by residents, staff or visitors in line with R.I.D.D.O.R. (1995) requirements.
• To ensure the post holder and all staff act in accordance with the Data Protection Act (1998).

Key attributes

• Experience of managing a diverse workforce.
• Ability to build a team which supports and values individuals and recognises individual strengths and skills.
• Ability to lead and motivate staff and address any underperforming staff.
• Commitment to promoting and developing the highest quality personal care for the homes residents.
• Ability to promote residents' rights, Equal Opportunities and Non-discriminatory practise.
• Ability to work under pressure and prioritise to meet deadlines.
• Able to communicate and listen efficiently.
• Ability to work with other health/care professionals.
• Knowledge of local and national codes of practice relating to care for older people.
• Ability to resolve problems.
• IT Skills.
• Understand MCA and DOLS.
• Good planning and organisational skills.

To discover us

With 14 homes covering all four corners of the North East, you're never far away from one of our homes. To find out more about and to apply for a job in your area visit www.wellburncare.co.uk/careers.