IT Support Technician - 1st/2nd Line Support in Crawley
IT Support Technician - 1st/2nd Line Support

IT Support Technician - 1st/2nd Line Support in Crawley

Crawley Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide first and second line IT support for users, troubleshoot issues, and configure hardware.
  • Company: Dynamic healthcare product company based in Crawley.
  • Benefits: Flexible working environment with opportunities for skill development.
  • Why this job: Join a vital team supporting healthcare technology and make a difference.
  • Qualifications: Flexibility and readiness for various IT-related tasks required.
  • Other info: Great opportunity for growth in a supportive team.

The predicted salary is between 30000 - 42000 £ per year.

A healthcare product company in Crawley is seeking an IT Support professional to provide first and second line support for onsite and remote users. You will troubleshoot applications and network problems while configuring and installing various IT hardware. This role also involves supporting the maintenance program for shop floor systems and assisting with IT documentation. Ideal candidates should be flexible and ready for various IT-related duties.

Please contact us at recruitment@wellandmedical.com to apply.

IT Support Technician - 1st/2nd Line Support in Crawley employer: Welland Medical Ltd

Welland Medical is an exceptional employer that values its IT Support team, offering a collaborative work culture in the heart of Crawley. Employees benefit from ongoing professional development opportunities and a supportive environment that encourages innovation and flexibility, making it an ideal place for those looking to grow their careers in healthcare technology.
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Contact Detail:

Welland Medical Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Technician - 1st/2nd Line Support in Crawley

✨Tip Number 1

Network, network, network! Reach out to your connections in the IT field, especially those who work in healthcare. They might know about openings or can refer you directly to hiring managers.

✨Tip Number 2

Prepare for technical interviews by brushing up on common troubleshooting scenarios. We recommend practising with real-life examples of how you've solved IT issues in the past—this will show your problem-solving skills!

✨Tip Number 3

Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.

✨Tip Number 4

Apply through our website for the best chance at landing that IT Support Technician role. We’re always on the lookout for passionate candidates who are ready to tackle various IT-related duties!

We think you need these skills to ace IT Support Technician - 1st/2nd Line Support in Crawley

First Line Support
Second Line Support
Troubleshooting
Application Support
Network Problem Solving
IT Hardware Configuration
IT Hardware Installation
Maintenance Program Support
IT Documentation Assistance
Flexibility
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with first and second line support. We want to see how you've tackled troubleshooting and IT hardware installation in previous roles.

Showcase Your Flexibility: Since the role involves various IT-related duties, let us know about your adaptability. Share examples of how you've handled unexpected challenges or taken on different tasks in past jobs.

Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you're a great fit for the IT Support Technician role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Welland Medical Ltd

✨Know Your Tech

Brush up on your knowledge of common IT support issues, especially those related to applications and network problems. Be ready to discuss troubleshooting methods you've used in the past and how you approach resolving technical issues.

✨Showcase Your Flexibility

Since the role requires a variety of IT-related duties, be prepared to talk about your adaptability. Share examples of times when you had to switch tasks quickly or learn new technologies on the fly.

✨Familiarise Yourself with Documentation

IT documentation is key in support roles. Bring examples of documentation you've created or maintained in previous jobs. This shows that you understand the importance of clear communication and record-keeping in IT.

✨Ask Insightful Questions

Prepare some thoughtful questions about the company's IT infrastructure and the specific challenges they face. This not only demonstrates your interest in the role but also gives you a chance to show off your knowledge of the industry.

IT Support Technician - 1st/2nd Line Support in Crawley
Welland Medical Ltd
Location: Crawley
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  • IT Support Technician - 1st/2nd Line Support in Crawley

    Crawley
    Full-Time
    30000 - 42000 £ / year (est.)
  • W

    Welland Medical Ltd

    50-100
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