Senior Social Brand Manager - FTC
Function: Marketing Location:
London, LND, GB
Work Arrangement: Hybrid
Position Title: Senior Social Brand Manager – 12 Month FTC
Location: Wimbledon (2days)
Reports to: Associate Director Brand Communications
Direct Reports: 2x Assistant Social Media Managers
Scope: All Brands Wella Professionals (Colour & Care), Nioxin, Clairol & OPI
ABOUT THE WELLA COMPANY
Together, WEenable individuals to look, feel, and be their true selves.
THE ROLE
We’re looking for a Senior Social Brand Manager to join our Marketing team. This role will shape and drive our brand platform strategies and drive our goal of becoming the most loved hair and nail brands among both end consumers and professionals by establishing and growing our share of voice, reach, engagement, and inspiration. Reporting to our Associate Director of Brand Communications, you will be responsible for defining our local organic social media strategies for our portfolio of brands, channels, and content, working collaboratively with both internal and external stakeholders. Brands of focus will include Wella Professionals (Colour & Care), Nioxin, OPI, and Retail Hair.
This is for a Fixed Term Contract.
KEY RESPONSIBILITIES
- Lead the strategic development of social media initiatives for both end consumers and professional audiences, focusing on driving brand engagement and growth across our hair care, colour, and nail categories. This includes optimising content distribution, leveraging boosting tactics, managing owned brand channels, and fostering key partnerships to amplify brand visibility and influence across all local owned social platforms.
- Own and oversee the Wella company brands’ social platforms, focusing on Instagram and TikTok, ensuring alignment with overall brand strategies. Lead and guide the execution of social media activities by managing and mentoring a team of two assistant social media managers to drive tailored content and engagement
- Fuel UGC strategy to increase penetration.
- Ideate, brief and implement social content to support our brand and customer calendars – aligned with business priorities.
- Think in a 360 way and leverage social and UGC in an omni-channel manner.
- Develop and oversee the development of best-in-class social content calendars, ensuring alignment with global brand strategies while tailoring content to local markets. Drive the creation of compelling social media content by collaborating closely with global teams, external agencies, brand teams, and external creators to deliver high-impact social campaigns
- Own relationship with external agencies
- Define, establish, and track key performance indicators to measure the success of social media initiatives, providing regular, data-driven reports to the UKI Lead Team and broader business stakeholders. Champion best practices and share insights across UKI and global teams to drive continuous improvement and alignment with overarching business objectives.
- Manage with the budgets agree with Brand Team.
ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS
Essential:
- 5+ years’ experience of working in a social & influencer / owned & earned marketing role in a fast-paced consumer brand environment
- Demonstrable examples of successfully managing a range of social media channels (Instagram, TikTok, Facebook, Workplace, YouTube…) and growing audiences & engagement on behalf of a brand or company
- Experience of managing and developing social teams across all social channels
- Demonstrate examples of best-in-class content creation and social channel growth
- Proven ability to drive new ideas and plans through to completion.
- Able to spot and switch on trends.
- Creative and innovative thinker; who brings the outside in and continually challenges the status quo.
- Analytical and data driven; uses data insights to drive constantly improve and raise the bar across core KPIS: following, EMV, SOV, ER% and sentiment
- Experience of successfully delivering projects within cross-functional teams
- Previous experience managing an agency is essential.
Desirable:
- A post-grad qualification in Digital Marketing would be a plus.
- Beauty experience preferred.
- Experience in professional beauty, especially hair & nail
WHAT WE OFFER
- 25 days holiday + additional day off for your birthday (not including bank holidays)
- 3 days’ personal leave for your own signification life events
- 2 paid days off for volunteering/charity work
- Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
- Optional Family Private Medical Insurance Cover
- Income Protection
- Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
- Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
- EAP (Employee Assistance Program)
- Enhanced maternity, paternity, and adoption leave
- Gym Benefits
- Eye Tests
- WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only)
- Workplace/Nursery Benefits
- 4 weeks working remotely abroad
- Early Friday Finish during Summer
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Senior Social Brand Manager - Ftc employer: Wella
Wella Company is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those passionate about beauty and e-commerce. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, all while working remotely in a supportive environment that values innovation and collaboration.